Customer Insight Jobs

We connect ambitious organisations with their greatest assets,
equally ambitious talent.

Select a category

16 jobs found
  • 22nd Mar

    Senior Insight Analyst

    — Leading Digital firm

    Location:
    London
    Type:
    Salary:
    £45K - £55K
    Excellent opportunity to work for a leading digital business. Help develop the insight capability.  Analyse data that will have an impact on strategic decisions.Excellent opportunity to join a new Insight team for a market leading digital firm. The company want to get more insight out of their data to understand their customers better, both on the B2B and B2C sides of the company. The insight gathered will be used by the Head of Client Services, Head of Product, Commercial Director and External Stakeholders.What you’ll be doing The successful Senior Insight Analyst will work alongside the Web Analytics team and will immerse themselves in their customer data to ensure that the most is being made from all the customer data existing in the company. This role will be varied and the Customer Insight Analyst will work with digital analytics, CRM data and other internal and external data. The Senior Insight Analyst will build out segmentation to allow further personalisation as well as building predictive analytics for marketing campaigns.The Customer Insight Analyst will gather data requirements from key stakeholders and use a variety of systems to provide strategic recommendation to the marketing department.What experience you’ll need to apply Degree in a numerate subject (STEM) Google Analytics experience Minimum of 2 year’s experience working within a data driven marketing function Experience with SQL to pull and manipulate data Strong communication skills Experience of statistical modelling using one of R / SPSS / SAS / STATA / Python / MATLABWhat you’ll get in return for your experience  A competitive base salary of up to £55K (dependent on experience) plus a great benefits package and bonus. Work for a market leading digital services firm.What’s next?Please get in touch with Alex with an up to date CV today. Don’t hesitate to call / email to discuss the finer details. 
  • 13th Mar

    Pricing Manager

    — Leading Retail Bank

    Location:
    Edinburgh
    Type:
    Salary:
    £55K - £80K
    Join a growing Pricing team at this leading Retail Bank. Work on either Mortgages or unsecured lending & savings products. Work on innovative personalisation pricing strategies.This leading Retail Bank are growing their Pricing Team so as to allow for more personalisation on prices following a recent restructure and a growth in focus on the customer experience.What you'll be doing You will be working with the Pricing Team, to lead the development of new pricing strategy recommendations to achieve further growth. You'll be working on both strategic and tactical pricing changes. This will form part of the new realigned strategy to ensure that all services are more personalised to customers than ever before. Working with a range of different teams and departments, you will gain an excellent exposure to the product area you are working with, either Mortgages or Unsecured Products & Savings. What experience you'll need to apply Experience of retail banking products pricing Solid Excel skills Exposure to either SQL, SAS or Python preferred Numerate degree Strong analytical skils Experience of working with either mortgages, savings or loansWhat you'll get in return for your experience  A competitive package of up to around £60K - £80K + benefits + c.20% bonus.What's next?Please get in touch with Alex with an up to date CV today. Don't hesitate to call / email to discuss the finer details.
  • 8th Mar

    Lead Data Scientist

    — Fast-growing tech scale-up

    Location:
    Bath
    Type:
    Salary:
    £50000 - £60000
    •Fast-growing, hugely successful tech scale-up. •International leader looking to double in size quickly. •Opportunity to lead an exceptional team developing amazing products.   One of Bath's most successful tech scale-ups focussed around active lifestyle and sport, is expanding rapidly across multiple teams. They are looking to appoint a talented and passionate Lead Data Scientist who can look after all products and solutions driving future projects that are stable, scalable and outstanding.   What you'll be doing After a rapid period of growth and sizeable investment the company are in the process of leveraging their data and analytics onto a newly created app. You'll be tasked with setting up a range of Data Science and Machine Learning models for a wide range of uses including building recommender systems, looking at customer segmentation and time series analysis.    They are looking for a real problem solver who will be able to utilize a range of analytical techniques to deliver solutions to complex analytical challenges and developed a range of models to continually improve the company's products and systems.   Creating actionable solutions to business problems using Machine Learning and Analytical techniques will be one of the main tasks but you'll also play a key part in the automation and optimization of processes and the implementation of new models and algorithms.    This is a broad role with the chance to get stuck in with a range to tools and technologies   What experience you'll need to apply An MSc or PhD degree in a technology related field (e.g. Computer Science, Machine Learning, AI etc.) Statistical programming experience using R, Python or Matlab. Experience working with Google Analytics, SQL and BigQuery Proven experience of using machine learning techniques, time-series analysis and casual inference. Communication skills are key in this one as you'll be interacting with people across the business as well as stakeholders outside of it.    What you'll get in return for your experience One of the best parts about working here is the environment. Whilst everyone is committed and hardworking, they want you to enjoy your work here and more importantly, keep a life outside the office too! You'll be provided with the best kit, a generous salary, great holiday entitlement, pension and little extras like free fruit and bike/shower facilities. This is a rare opportunity to help an already successful market-leader get to the next level in a role where you can really make your mark.   What's next? If this sounds like you the role for you, get in touch with Adam with your updated CV and we'll handle the rest.
  • 8th Mar

    Data Scientist

    — Fantastic Agency

    Location:
    Stratford-upon-Avon
    Type:
    Salary:
    £40000 - £44000
    •Opportunity to work with a lovely portfolio of clients.•Fantastic Company Culture and Working Environment.•Great Opportunities for Career Progression and Development. A renowned agency in the data science and analytics space is opening its doors for a Data Scientist to join their team on a permanent basis. This agency is able to boast an impressive client base, allowing you to get your teeth stuck into some nice sized projects! Your work will directly impact on the marketing campaigns of your clients, making this a really exciting opportunity. The majority of this role will be focused on the data, however you'll need to be comfortable and confident communicating with clients as you are going to be the go-to expert they want to learn from! What you'll be doingThe beauty of this role is that because you'll be working across a diverse portfolio of clients, your role will be highly varied. However, the core components include using R and Python to develop propensity and machine learning models, apply analyses using regression and clustering, as well as data visualisation, data extraction and querying using SQL. This is an all-encompassing role that will really enable you to develop your skills as a Data Scientist. Although they are open to your academic background, this client is particularly keen on candidates coming from a statistics, maths/applied maths pathway.  What experience you'll need to apply •Experience in either R or Python (or both!)•Strong SQL experience•Data visualisation experience (Power BI, Tableau or Data Studio)•Strong statistical analysis skills•Ability to work closely with clients What you'll get in return for your experienceYou'll be rewarded with a competitive salary and benefits package, as well as some great offices, supportive and sociable colleagues, and lots of career development opportunities. What's next?If this sounds like you the role for you, get in touch with Adam with your updated CV and we
  • 7th Mar

    Web Analyst

    — Well Respected Large Organisation

    Location:
    Cardiff
    Type:
    Salary:
    £Competitive
    •Excellent Pay & Benefits Package.•Fantastic training and career development.•Flex-time and home working. A major employer in the centre of Cardiff is expanding their Web Analytics team, and as a result, they are now on the lookout for a Web Analyst to join their friendly team. This is a renowned organisation operating in the Insurance sector, boasting annual profits exceeding
  • 6th Mar

    Analytics Manager

    — Work in brand new offices over looking the river

    Location:
    Portishead
    Type:
    Salary:
    35000 - 45000
    New role and team. Own customer analytics and reporting for the organisation. Help make a material impact on people's lives.My client is in the process of building a new Insight & Analytics team and this role will be the Analytics Manager on the team. Get full ownership of customer analytics and performance reporting.  What you'll be doing Working as part of this brand new Insight & Analytics Team, you will use your SQL skills to get the data to answer business questions. You will be working with the MS BI suite utilising SSRS & Power BI to manipulate data, take data from multiple sources and then build dashboards, reports and data visualisations. You'll have plenty of interactions with Senior Managers in this business to support them with their reporting and data needs. What experience you'll need to apply Practical experience of SQL & SSRS Experience using data analysis and manipulation tools Some dashboarding / reporting / data visualisation experience ideally with Power BI, Tableau, Spotfire or QlikView Any exposure to statistical analysis using SPSS/SAS/R/Python would be a nice to have but isn't essential.What you'll get in return for your experience  A competitive base salary of between £40K - £45K (dependent on experience) plus 25 days holiday, remote and flexible working options, generous pension, private health and a rewards portal.What's next?Please get in touch with Alex with an up to date CV today. Don't hesitate to call / email to discuss the finer details.  10338
  • 4th Mar

    Data Engineer

    — Global Engineering Firm

    Location:
    Bristol
    Type:
    Salary:
    Up to £57k
    Design, build and support data-intensive platforms. IoT data development and management. Architecture migration using modern technologies. This firm is currently transitioning from batch-processing architecture to a streamed-based model and they require a Data Engineer to come in as part of the IoT Data team. This team collates information from their variety of IoT connected devices into the cloud and make it available to the Data Analysts and Data Scientists. This firm is continuously adapting to the latest techniques and available technologies to deliver total connectivity.  They are open to Junior, Mid-level and Senior candidates. What youll be doing The successful Data Engineer will come on board to support the migration from a batch-processing Big Data platform to a real-time serverless platform.  Working closely with the Data Architects and the wider Data Engineering teams, you will ensure that the infrastructure is in place to analyse the huge amounts of data generated by this company. As a result, youll drive improvements to the scalability, efficiency and the continuous deployment environment. This is a great opportunity for ambitious Data Engineers to gain experience on a variety of modern data technologies across cloud ecosystems. What experience youll need to apply Data Engineering or BI Development experience At least 1 years experience of modern programming language (Python, Java, C#, Scala) ETL experience Experience in NoSQL/Big Data technologies (Redshift, Cassandra, MongoDB, BigQuery, Hadoop or similar) Experience in Cloud platforms (AWS, GCP, Azure, Oracle)   Agile experience nice to have DevOps experience nice to have What youll get in return for your experience A competitive salary of up to £57000 based on experience with excellent bonuses and benefits package. Grow with a global leading company and work with the most modern data technology on the market. Whats next? Please get in touch with Scott with an up to date CV today. Dont hesitate to call/email to discuss the job in further detail.
  • 26th Feb

    Senior Data Analyst

    — High Growth International Tech Firm

    Location:
    Bristol
    Type:
    Salary:
    Up to £50k
    Excellent opportunity to work for a high growth international technology firm in a central Bristol location. Amazing working environment. Join an innovative and forward thinking company. Be the 4th hire in a brand new BI team for this exciting technology firm with an amazing product and talented staff. This firm's product is used worldwide by over 100 million users so there is an immense amount of data generated daily that needs to be crunched. What you'll be doing As the 4th hire within the BI team, you will be supporting one of the Product teams and will lead on providing deep-dive analyses into product data, customer data and internal business data.You will need to utilise your excellent Python, SQL and data visualisation skills to manipulate and analyse data and then present to senior stakeholders to inform strategic decision-making.What experience you'll need to apply Minimum 2 years' experience with Python Strong, practical experience of SQL Data visualisation experience with Tableau Strong communication skills. Product/Digital Analytics experience a plus.What you'll get in return for your experience  A competitive base salary of between of up to £50K (dependent on experience) plus a great benefits package. This is an amazing working environment with some great people to work with.What's next?Please get in touch with Scott with an up to date CV today. Don't hesitate to call/email to discuss the finer details
  • 22nd Feb

    Data Analyst

    — Financial Services

    Location:
    Bournemouth
    Type:
    Salary:
    £40000 - £50000
    Data AnalystFinancial Services Excellent opportunity to work for a fast growing financial services firm in Bournemouth. Gain wider experience looking at marketing data, internal business data and financial reporting data. Join an innovative and forward thinking company. Joining the Analytics Team at this friendly financial services firm, you will be given the chance to grow and get exposure to a wide range of business analytics from customer data to internal business data, operational data and financial data. What youll be doing  Working as part of the wider Analytics Team, you will use your SQL skills to get the data to answer business questions. You will be workng with the MS BI suite utlising SSRS & SSIS to maniuplate data, take data from multiple sources and then build dashboards, reports and data visualisations. You'll have plenty of interactions with Senior Managers in this business across the different areas and departments to support them with their reporting and data needs.  What experience youll need to apply Strong, practical experience of SQL Experience using data analysis and manipulation tools Some dashboarding / reporting / data visualisation experience ideally with Power BI, Tableau, Spotfire or QlikView Any exposure to statistical analysis using SPSS/SAS/R/Python would be a nice to have but isn't essential.What youll get in return for your experience   A competitive base salary of between £40K - £50K (dependent on experience) plus a great benefits package and a bonus.  Whats next? Please get in touch with Alex with an up to date CV today. Dont hesitate to call / email to discuss the finer details.
  • 21st Feb

    Data Analyst (Media and Publishing)

    — Fantastic Publishing Company

    Location:
    London
    Type:
    Salary:
    £Competitive
    Very Well Respected Media and Publishing Business. This Organisation is known for its great culture. Very Competitive Pay and Benefits Package. Calling all media loving data gurus. One of the UK'S largest and most renowned publishing houses is looking for an experienced Data Analyst who is very digitally orientated, to join their successful Product team. In this team, the focus is very much around driving online subscriptions, at a time where they're looking towards personalisation. You'll be inquisitive with numbers and data; but also you will be very commercial and able to spot opportunities for increasing revenue.  What you'll be doing This is a role that needs you to be able to work across different teams and bring together data and insight from various revenue streams and touchpoints such as social media, apps, and the website, to really get under the skin of the customer journey and the subscription funnel. Across these multiple touch points, you'll deploy  various tests to help understand how customers are interacting, and spot opportunities for personalisation. This requires you to have a solid understand of digital marketing and acquisition, as well as being highly analytical. You'll be an integral part of numerous projects which makes it fun and exciting, and very much at the forefront of where this business wants to be. Your hard work will directly influence business decision making - which in itself will be very rewarding. What experience you'll need to apply for the role Experience in a customer analytics role is highly desirable here Google or Adobe Analytics experience Exposure to tag management (e.g. DTM, GTM or Ensighten) The ability to work with large data sets SQL experience is desirable Strong stakeholder management experience What you'll get in return for your experience You'll be rewarded with a very generous salary and benefits which includes a competitive holiday entitlement, pension and access to a range of great products! What's next? Get in touch with Stacey for more details!   
16 jobs found
View all jobs
image

Our areas of expertise

As a team of niche expert recruitment consultants, we deliver individual requirements through to volume recruitment drives.

We are on hand to support through the times where the need for a more flexible workforce is called for and we support organisations in high growth or volume recruitment mode that require a single partner to plan and deliver flexible and permanent resource solutions across the entire operation.

Career paths