CRM recruitment

Experts at recruiting Marketing talent

Our Marketing recruitment teams work with agency and client side teams across the South West, London, Home Counties, South Wales and South Coast. A collective of experts within marketing recruitment who work across three core sectors, eCommerce, client side marketing and agencies.

 

Our latest CRM jobs

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  • 20th Mar

    Email Marketing Manager

    — eCommerce Market Leader

    Location:
    Bath
    Type:
    Salary:
    £Competitive
    Digital leader in the heart of Bath.   Rare role managing an established team.  Strategic role focusing on international territories. This market leader based in the heart of Bath has a highly innovative digital offering. Working with a team of 3 you’ll shape and deliver the email marketing strategy for the entire organisation. A more strategic role that would be great for a candidate looking for more autonomy, or an experienced Executive looking for a step up. What you’ll be doingWorking closely with the Head of Online, you’ll coordinate the overall strategy, content and scheduling of the busy weekly calendar.  You’ll constantly assess the customer behaviour to understand what is working well and where the challenges are, using this to tweak your plans. Managing a team will allow you to develop your leadership skills, while freeing up more of your time to focus on the strategic elements of the role. To give a bit more detail on the day to day – you’ll keep really close to content plans, based on popular content and the messaging of the wider business. This helps ensure the highest possible quality and it meets best practice guidelines. A continual cycle of testing and reporting will allow you to understand where changes need to be made, and techniques such as segmentation will add value. Keeping up to date with the latest email marketing trends will help the business remain at the forefront of tech in this area. The business has excellent investment in place, so you’re in a strong position to suggest and drive real change across eCRM. What experience you’ll need Previous experience in an Email Marketing / eCRM management role.  While line management experience will help, the team will still consider experienced Executives looking to step up into a management role.  Comfortable analysing customer behaviour and using this to drive best practice.  Understanding of Email Marketing best practice / principles, and remains up to date with new technology in this area.  Able to work with multiple stakeholders in a broader digital team. What you’ll get in return for your talentsThere is a competitive salary on offer (dependent on experience).What’s next? Get in touch with Joe to hear more about this role. 
  • 20th Mar

    Head of Email Marketing

    — Thriving eCommerce Brand

    Location:
    Bath
    Type:
    Salary:
    £Competitive
    Digital leader in the heart of Bath.   Global Role developing & delivering customer Retention. Strategic role focusing on international territories. This market leader based in the heart of Bath has a highly innovative digital offering. Reporting to the Marketing Director you will own and develop the customer retention communication plans and revenue targets.  What youll be doingAs the Head of Email Marketing you will be working closely with the Commercial Insights team to develop and deliver actionable customer insight improving global retention rates and delivering revenue and margin targets. You will be tasked with setting and delivering all retention KPIs and metrics whilst owning and leading the development of the companies loyalty programme globally. Working across all departments to drive the customer experience and engagement with the programme alongside developing the customer communications and on-site experience requirements to increase awareness and interaction. Owning the companys Subscription product and proposition will be a key part of this role, working with NDP, Tech, Marketing, Content, Creative Services, Customer Care and OTT to develop integrated plans. Developing Strategy an plan for key territory roll out to deliver targets. Leading and delivery the global email strategy and plan. Owning the achievements of email targets this includes -  Develop and deliver all email communications across the group to achieve targets. Accurately forecast email revenue across all websites. Own the relationship with the ESP.  Deliver optimised broadcast and automation programmes. Deliver personalisation across all email communications. Ensure integrated and profitable email offer strategies with the Trading and Product teams. Continuously monitor, improve and innovate email communications across the company. Work with the UX, Tech, Customer Care, Marketing and Creative Services team to deliver optimised customer journeys. Drive the use of data and segmentation across all email programmes. Create seamless and strong communications and relationships with US and AU teams in the delivery of localised plans.What experience youll need Demonstrable experience in an Email Marketing / eCRM management role.  Management or line manager experience ideally. Comfortable analysing customer behaviour and using this to drive best practice.  Understanding of Email Marketing best practice / principles, and remains up to date with new technology in this area.  Able to work with multiple stakeholders in a broader digital team. What youll get in return for your talentsThere is a competitive salary on offer depending on experience, however please still get in touch if your expectations are a touch higher. Whats next? Get in touch with Joe to hear more about this role.
  • 11th Mar

    Senior CRM Manager

    — Fast Growing Team & Company

    Location:
    Bridgwater, Somerset
    Type:
    Salary:
    £40k-£55k
    Well Known Recognisable Brand. Manage 3 Direct Reports. Rapidly Expanding Team & Company.Here is a great opportunity for a Senior CRM Manager to join a fast growing and well known business in Bridgwater, Somerset.  With a strong team to manage, you will be responsible for delivering the annual roadmap and show strong leadership at all times. What you\'ll be doing Reporting to the Head of Marketing and managing a team of 3 to begin with, you\'ll manage the strategic CRM function for the business.  The CRM plan is pretty well defined so you will deliver the annual roadmap utilising mainly email, DM and SMS channels.Leading the team, you will take more of a strategic stance and ensure effective delivery of all CRM activity across analysis and campaign management.  You will take control of customer data from multiple channels, including in store and POS, and will find ways to create engaging customer journeys. You will ensure all campaigns are delivered on time and on budget making ongoing adjustments when needed.  Working closely with the Data Analyst you\'ll use insight to optimise profitability across the various customer touchpoints. Finally, you will also manage suppliers such as mailing houses, software providers, data businesses and postal providers.What experience you\'ll need to apply Significant CRM experience Strong understanding of marketing and CRM principles Proven experience creating engaging and targeted comms to drive behaviour Proven management and leadership skills Ideally some experience working within a retail product environment Commercial acumen and analytical mindset Excellent verbal and written communication skillsWhat you\'ll get in return for your talentsThis is an exciting time to join the business as they go through rapid growth.  There is a competitive salary on offer (£40k-£55k), good benefits, and a fantastic team to work with.What\'s nextIf you have strong CRM experience then this could be a great opportunity for you.  Apply now or contact Chris (01179 269 530) for more information.
  • 11th Mar

    Digital Marketing Executive

    — Fantastic Well Known Charity

    Location:
    Salisbury
    Type:
    Salary:
    up to £30k
    Work for a well known charity. Fast growing team with great training opportunities. Exceptional culture and working environment.ADLIB are proud to be partnered with a fantastic charity near to Salisbury who are looking for a Digital Marketing Executive to join their fast growing team. This is an incredibly exciting time to be joining the charity, as they go through a period of change and expansion, there is clear direction and huge opportunities to progress your career.What you'll be doingYou will be responsible for planning, optimising and executing digital programmes and campaigns to help the acquisition of supporters, increase beneficiary engagement and raise income and awareness for the charity.Dotmailer is used to deliver email campaigns across the group; you will shape and execute email plans, build templates, optimise and test campaigns and analyse their performance to ensure effective email marketing.  You will then run reports through Dotmailer and Google Analytics to track conversion rates and outputs.You will work with the external Digital Agency to plan, create and brief on all PPC activity for the group and so you'll need some good knowledge of paid search.  You will also utilise a range of tools such as Google Analytics and Search Console, Dotmailer etc. to evaluate, test and report on the performance of digital content and use your insight to make recommendations and changes. What experience you'll need to apply Previous experience within a digital marketing role. Good experience of ESP such as Dotmail or another email platform Experience of running email campaigns is highly desirable. Sound knowledge of PPC Previous experience utilising analytic tools such as Google Analytics Excellent verbal and written communication skills and attention to detail A desire to stay on top of the latest digital trends. Able to work on own initiative and within a wider team.What you'll get in return for your experienceAs well as working for an incredible cause and a well known organisation, you will have a supportive team, loads of training opportunities and the ability to really progress your career.  There is a competitive salary (£25k-£28k) and good benefits including generous holidays, this is a rare opportunity and not to be missed.What nextThis is the easy bit, simply apply now, or contact Chris (01179 269530) for more information.
  • 8th Mar

    Senior Digital Marketing Manager

    — Amazing Charity

    Location:
    Downton, Wiltshire
    Type:
    Salary:
    £36k-£45k
    Work for a Well Known Charity. Manage an Exceptional Team. Develop & Deliver the Digital Strategy.Here is an exceptional opportunity to join a well known charity in Wiltshire as their new Senior Digital Marketing Manager.  You will have a very strong team of Digital Marketing Execs supporting you in the execution of the digital strategy.  The website, social presence and email marketing channels will all sit under your remit and you will have a good digital agency to support you further still.  If you have the ability to optimise websites and broad digital marketing skills, then this could be a great opportunity for you.What you\'ll be doingThis is a senior role within the business where you will be responsible for leading the development of the digital marketing strategy and taking ownership of all digital channels.  You will manage the website, ensuring there is regular testing and optimisation, using A/B testing methods to ensure the platforms are performing well, and finding ways to reduce drop off rates.  You will utilise your UX knowledge and run multichannel campaigns to drive traffic to the website and deliver outcomes such as reach, awareness, sign-ups and ultimately donations!With a very strong team of Digital Execs supporting you, you will ensure the social channels and email marketing have a consistent look, feel and experience for customers, and you will utilise analytics tools such as Google Analytics, Power BI and Ads Manager to analyse campaign success and track conversion rates. There is a retained digital agency to provide additional support, and you will ultimately be responsible for the performance across all channels including SEO, PPC, Display and Retargeting.  Reporting to the Head of Marketing and collaborating with other Senior Managers, you will join an exceptional team where you will be expected to continue the impressive leadership that the team has already benefited from. What experience you\'ll need to apply Proven experience in a specialist digital marketing role In depth understanding of a range of channels especially web, social and email Broad understanding of SEO, PPC, Display etc. Experience driving customer acquisition campaigns Previous experience with UX and A/B testing would be highly beneficial Good reporting ability Strong people management experience Excellent communication skills, both written and verbal A genuine team player. willing to help out wherever neededWhat you\'ll get in return for your talentYou could not ask for a better team or a better working environment.  The culture is fantastic, with exceptional leaders and no egos anywhere to be found.  This is a true collaborative environment with an incredible cause behind it.  There is a competitive salary (£35k-£45k), good benefits including 26 days holiday and your birthday off, private medical and flexible working.What nextIf you\'re an experienced Digital Marketing Manager, looking for a great challenge, a top team to manage, motivate and lead, and a great cause you can be proud to support, then apply now or contact Chris (01179 269530) for more information.  
  • 19th Mar

    Account Director

    — Successful Global Agency

    Location:
    Cirencester
    Type:
    Salary:
    Up to £45k
    Beautiful rural location in Gloucester. Iconic global brand to work with. Competitive salary up to £45k plus generous benefits package.If you're an experienced Senior Account Manager or Account Director in the making with a solid agency background and heaps of eCRM and digital CRM knowledge, then this leading creative, direct marketing agency may be just the place for you.What you'll be doingJoining this well-established team, you'll hit the ground running nurturing client relationships and managing large scale eCRM / email marketing and creative design campaigns from ideas and briefing to delivery and post campaign analysis. Working with big name consumer brands, alongside internal creative and technical teams, you'll ensure campaigns are delivered on time and on budget. Youll no doubt bring value to this process from day one, building on your refined relationship management talents and taking pride in delivering an exceptional level of service.What experience you'll need Youll be an experienced account handler having grown through the ranks within marketing / direct marketing / CRM agencies. You will be an accomplished Senior Account Manager ready to take the next step or an Account Director, searching for an agency where youll be able to progress long term.  Strong knowledge of email marketing and how email contributes to the wider CRM mix would be great to see.  Client liaison will be second nature to you; you'll be confident digesting briefs, presenting work across creative and data. Contribute towards new business by highlighting and putting into place plans to activate opportunities with both existing and new clients. It goes without saying that you'll have excellent organisational skills when it comes to maintaining and managing paperwork for the account (cost estimates, project plans etc.).What you can expect in return for your talentsIn return you can expect a salary in line with your experience, up to £45k. You'll join a talented and ambitious team and will no doubt make a real impact to the continued success and growth of a fantastic portfolio of consumer brand accounts.What's next?Please get in touch with Chloe at ADLIB to discuss further.
  • 13th Mar

    Account Executive

    — Leading Data, CRM and Loyalty Agency

    Location:
    Cirencester
    Type:
    Salary:
    Up to £19k
    Fast moving and award winning agency.  Lovely work environment with loads of opportunities to learn and develop. Working with brilliant, global clients.Were searching for an impressive Account Executive with passion and drive to join one of Gloucestershires top agencies.What youll be doingAs an Account Executive youll play an integral role within the client services team, managing a variety of projects and nurturing and developing client relationships. Working closely with the Account Manager and Senior Account Manager  and your clients, youll swiftly establish yourself as a confident member of the team, digesting briefs, managing the creative and studio process, delivering campaigns on time and on budget, attending client meetings, presenting work to clients and ensuring status reports are kept up to date. This is a very exciting opening to join a hugely successful and highly regarded agency whom offer wonderful learning and development opportunities.What experience youll need Methodical and attention to detail Willingness to participate as a member of the team Is cooperative, friendly and supportive towards other team members, including creative/studio/operation/planning teams Understands impact of his/her own decisions on the overall performance of the agency Strong knowledge and experience of using Microsoft Office suite including Excel, Word and PowerPoint Be a confident and effective communicator Show passion, enthusiasm and ambition to progress within the Marketing IndusWhat youll get in return for your talentsYou can expect a starting of up to £19k depending on experience, and the opportunity to work alongside some of the most talented in the industry.Whats next?This is an urgent requirement so if you meet the above criteria, get in touch with Chloe today.
  • 18th Mar

    Head of Marketing

    — 9-12 month FTC

    Location:
    Cirencester
    Type:
    Salary:
    up to £75k
    Exciting Tech/SaaS Business. High Performing Team. Flexible Working with 2 Days from Home.Here is an incredible opportunity for an experienced Tech/SaaS candidate to join a well established business in the heart of Cirencester as their Head of Marketing on a 9-12 month Maternity Cover Contract.  This is not simply business as usual, as well as motivating and leading an exceptional team, you will also work on the strategy and plan to re-launch one of their core products to market.What you'll be doingThis isn't just a temporary babysitting exercise, you will ensure the high performance culture continues by leading and motivating the team to deliver campaigns, content, digital performance, and an excellent events diary. Beyond the day to day there is a core product that needs to be re-launched and so you will use research, insight and segmentation to deliver a go to market plan, top line strategy, and execute effective multichannel campaigns.  You can not simply focus on the product launch however, you will have other product lines that need nurturing and you will be running lead generation, acquisition and retention campaigns. Within your team you will have content expertise and in house digital capabilities, there will be ongoing reviews, case studies, whitepapers that will need to be generated and pushed out, and there is an effective Hubspot CRM supporting the Marketing and Sales function. One of the biggest priorities is to retain the current staff and so you will need natural leadership abilities, ability to nurture and develop talent; this isn't a micromanagement environment and you can trust your staff to deliver exceptional results. What experience you'll need to apply A proven leader with exceptional team management abilities Previous experience working with a Tech/SaaS product Performance driven and highly commercial Expertise in implementing inbound methodologies and content driven marketing Customer centric approach where you provide exceptional customer experience Highly personable and a great communicator Strong written communication skills Analytical, using data to inform decisions and to generate reports on activityWhat you'll get in return for your talentsThere is a generous salary on offer as it's a fixed term contract (up to £75k), great offices in the centre of Cirencester, good company benefits including 2 days working from home, and a truly exceptional team to work with and lead. What nextIf you have an IT/SaaS background, are a natural leader, and interested in this opportunity, then apply now or contact Chris (01179 269530) for more information.  
  • 4th Mar

    Account Manager

    — Marketing Agency

    Location:
    Gloucestershire
    Type:
    Salary:
    £On Experience
    Recognised and reputable marketing agency to lay your roots. Work with a market leading client on creative campaigns.  Multi-tasking, initiative, organisation and a positive attitude all essential!Were searching for an Account Manager or Account Executive ready for their next step to join one of Gloucestershires top agencies. What youll be doing As an Account Manager youll play an integral role within the client services team, managing a variety of projects and keeping your clients up to date and happy. Youll be working on of the agencies biggest accounts, a very much loved consumer brand, and with numerous client contacts to juggle youll need to be organised and efficient in keeping everything on track.  Working closely with the internal operations and creative teams for timely delivery of email and creative campaigns, youll digest briefs, manage the creative and studio process, attend client meetings and ensure status reports are kept up to date.  This is a very exciting opening to join a hugely successful and highly regarded agency whom offer wonderful learning and development opportunities. What experience youll need Youll be an experienced Account Executive or Account Manager having gained your marketing experience from a digital, data, CRM, or integrated agency. Youll have the ability to build relationships with ease and keep a cool head under pressure. Youll be super organised and an expert at multi-tasking, able to juggle multiple projects at once.  Youll have strong email/eCRM or creative experience and knowledge, or both! Youll be a confident communicator with the ability to build relationship with clients and stakeholders.  Youll be self-motivated with bags of enthusiasm, happy to roll your sleeves up and get stuck in from day one. What youll get in return for your talentsYou can expect a competitive salary depending on experience and the opportunity to work alongside some of the most talented in the industry, not to mention free breakfast once a week and lots of fun social events.   Whats next?This is an urgent requirement so if you meet the above criteria, get in touch with Chloe today.

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