Digital Client Services Jobs
A career in 'Client Services' can be for those that are good face to face, enjoy meeting clients and at the same time have top attention to detail. Specifically in digital agencies you'll have a keen interest in the ever-changing digital world.
If you are wondering what those working within Digital Client Services or Agency Client Services actually do, here a few examples to give you an idea.
Digital Account Executive
You'll be supporting one or a team of Account Managers with projects within an agency. Sometimes working on one major client account or a diverse portfolio of clients. This job will test your organisational and client liaison skills. You'll often work in a fast paced environment, with the ambition to continuously develop your digital knowledge and skills. In everything you do, you put clients’ needs at the forefront.
Digital Account Manager
You'll often work closely with the wider agency client service, planning dev and project management teams, you'll play a lead role in the delivery of digital campaigns and web builds for either or both B2C and B2B audiences. You'll need a solid understanding of all things digital as it'll be down to you to communicate progress to your clients, as well as managing expectations and problem solving at times.
Senior Digital Account Manager / Digital Account Director
You'll nurture existing client relationships, sometimes quite hands-on, a strategically minded and proactive Account Director anticipates client requirements. You'll provide professional, planned and responsive account direction for your portfolio or clients. It’ll be down to you to develop client development plans and to take ownership for the client revenue targets.
You'll help deliver fantastic projects for key clients, planning and tracking projects to maximise project profitability. Developing and nurturing relationships at a senior level will be at the core of what you do and you'll be able to confidently discuss brand strategy opportunities and challenges.
As Digital Account Director you’ll be responsible for the strategic direction and development for key established and emerging accounts within the agency. We’re talking big brand, high value clients where you’ll have ownership and overall responsibility for their strategy, operation, delivery, growth and performance, all with the support of a team of Account Executives and Account Managers. You'll be experienced in the full digital landscape everything from complex design and build projects, social, email, content and digital marketing campaigns. You'll be commercial astute and a strong team leader.
Client Services Director / Group Account Director
Agency based, enjoying being hands on in the delivery of often digital marketing campaigns. You’ll be working in a fast paced, team orientated environment, ensuring that the client services team are firing on all fronts. You’ll be the pivot between the senior management team and a sizeable account team, supporting, guiding and mentoring, whilst equally enjoying getting amongst client activity and driving success.
We work with agencies and businesses across the entire South West of England on Digital Client Services Jobs at all levels. Areas we cover include Bristol, Bath, Gloucestershire, Wiltshire, Cardiff and Newport.
If you are interested in a career in Digital, have a look at current jobs below or get in touch with our Digital or Agency Recruitment Teams for a chat.
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