Head of eCommerce
— High-Growth Retail Start-up
- Rapidly-scaling retail start-up
- Brand new offices
- Significant investment and strong leadership.
This is an extremely rare opportunity to join a rapidly-scaling start-up at the beginning of their journey. With big investment and highly experienced founders, they have the potential to become a large, global retailer in a very short space of time. Based in Gloucestershire, you’d be working in brand new offices alongside a driven, dynamic team of high-calibre digital specialists.
What you’ll be doing
You will report into the COO, working closely with them and the CEO to shape the eCommerce strategy and achieve the overarching business goals.
Managing a large team of marketers, creatives and customer experience professionals, you will be responsible for three B2C websites and the revenue they produce. This includes overseeing onsite personalisation, the loyalty program, customer reviews, returns and customer service – all of these elements are currently being implemented into the Shopify platform. In addition, you’ll support the eCommerce Studio Manager to ensure products are uploaded to a high standard.
Agency management is a fundamental part of this role; you’ll need to work with approved partners to put together the online acquisition strategy, monitoring their performance and ensuring campaigns across paid search, display, SEO and affiliates are implemented correctly.
A data driven approach with regards to forecasting and planning will be expected. You’ll manage all reporting, using insights gleaned from analysis to optimise the eCommerce strategy across the full spectrum of digital channels.
What experience you’ll need to apply
- Experience managing an eCommerce website end-to-end.
- B2C retail experience – fashion preferable.
- Strong numeracy and analytical skills.
- Experience using the full Google suite.
- Experience in developing digital marketing and trading strategies.
- Technically minded with a customer-centric approach.
- Excellent written and verbal communication skills.
- Experience managing external agencies.
- Strong leadership and team management skills.
What you’ll get in return for your experience
Alongside the opportunity to be part of this exciting business from the ground floor, you’ll receive a salary between £60-90k.
Please send through your CV and get in touch with Rina to hear more!
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