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24th Aug

Support Engineer

— Linux, PHP, Windows

Location:
Bristol
Type:
Salary:
£25K-£35K
  • Work with one of the South Wests most progressive and reputable software houses.
  • Excellent opportunities to learn new skills and for future progression.
  • Sociable office with a friendly atmosphere and a real emphasis on staff happiness.

One of Bristols most reputable software houses are looking for an Infrastructure Technician to join their ever-expanding team as they go through the initial stages of an ambitious scale-up. This is a client facing role, however youll be working closely with the rest of the business and will have the opportunity to learn about new technologies and develop your professional skills. They pride themselves on their wonderful work environment, seeking to ensure that every day in work is an enjoyable one!

What skills youll need

  • Youll have professional experience within a client-facing IT support role.
  • This includes experience discussing complex technical issues with customers that may have low levels of computer literacy.
  • Youll be familiar working in a LAMP stack environment.
  • Demonstrable programming experience with a scripting language.
  • Confidence working with both Microsoft and Linux operating systems.
  • Any knowledge of Apache and/or MySQL would be beneficial.
  • Further experience with general networking, routing, firewalls or virtualisation technologies.

What youll be doing

You will be providing trusted technical support to all of the business clients, whilst also working internally to maintain infrastructure, servers, software, networking equipment and firewalls. You will be first line support, diagnosing and either fixing or escalating issues. You will also be supporting the scoping and creation of project technical specifications and helping to create user guidance documentation. You will occasionally be undertaking small development projects as and when are necessary.

What youll get in return for your talents

Youll be working in a smart, collaborative and social working environment; everyone gets involved in all sorts of tech events, hackathons & LAN parties so you can too! On top of that youll really get treated as a grown up with a strong level of personal responsibility and autonomy. Youll be working across a wide range of exciting projects and clients; no two weeks will be the same!  Theres excellent progression, training and opportunities for those looking to really stretch themselves further their careers.

Whats next?

Like the sound of this one?  Send in your CV now or get in touch with Mike (01179269530) for more information.

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