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— Linux, PHP, Windows
- Work with one of the South Wests most progressive and reputable software houses.
- Excellent opportunities to learn new skills and for future progression.
- Sociable office with a friendly atmosphere and a real emphasis on staff happiness.
One of Bristols most reputable software houses are looking for an Infrastructure Technician to join their ever-expanding team as they go through the initial stages of an ambitious scale-up. This is a client facing role, however youll be working closely with the rest of the business and will have the opportunity to learn about new technologies and develop your professional skills. They pride themselves on their wonderful work environment, seeking to ensure that every day in work is an enjoyable one!
What skills youll need
- Youll have professional experience within a client-facing IT support role.
- This includes experience discussing complex technical issues with customers that may have low levels of computer literacy.
- Youll be familiar working in a LAMP stack environment.
- Demonstrable programming experience with a scripting language.
- Confidence working with both Microsoft and Linux operating systems.
- Any knowledge of Apache and/or MySQL would be beneficial.
- Further experience with general networking, routing, firewalls or virtualisation technologies.
What youll be doing
You will be providing trusted technical support to all of the business clients, whilst also working internally to maintain infrastructure, servers, software, networking equipment and firewalls. You will be first line support, diagnosing and either fixing or escalating issues. You will also be supporting the scoping and creation of project technical specifications and helping to create user guidance documentation. You will occasionally be undertaking small development projects as and when are necessary.
What youll get in return for your talents
Youll be working in a smart, collaborative and social working environment; everyone gets involved in all sorts of tech events, hackathons & LAN parties so you can too! On top of that youll really get treated as a grown up with a strong level of personal responsibility and autonomy. Youll be working across a wide range of exciting projects and clients; no two weeks will be the same! Theres excellent progression, training and opportunities for those looking to really stretch themselves further their careers.
Like the sound of this one? Send in your CV now or get in touch with Mike (01179269530) for more information.
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— Industry leading technologyLocation:BristolSalary:£25-£35kExciting, growing company with excellent offices. Fantastic professional development & progression opportunities. Excellent bunch of people & a very supportive environment.Application Support Engineer with a keen desire to learn and progress needed to join a growing and very successful tech business in Bristol. You'll be joining a high performing and hardworking team who genuinely care about what they do. They are looking for someone who shares their work ethic and wants their technical skills to be pushed & in turn develop!What skills you'll be needing It's essential that you have experience supporting internal and /or external software applications, in a similar 1st/2nd line support role. You'll need to be excellent at detecting errors and troubleshooting them quickly. Any experience with SQL, Active Directory, Citrix XenApp 7.x and VMware is highly beneficial. Bonus points if you have worked with Genesys Software or within a Contact Centre solutions environment. You'll be expected to have a keen desire to learn & continuously develop your technical skills.What you'll be doingAs an Application Support Engineer, you will be responsible for providing 1st & 2nd line support to the company's internal applications, as well as offering support to their customers. The company provides multichannel contact centre solutions to customers such as Marks & Spencer's, Three & many more, so customer service needs to be nothing less than excellent. You'll be working across a range of applications and will be trained on a variety of different technologies, including Genesys.What you'll get in return for your talentsYou'll be joining a very supportive, friendly & sociable team who really look out for each other. The offices themselves are impressive and the atmosphere is second to none. Everyone who works there really feels a buzz around the growth & future of the company and the company are sincere advocates of internal progression and development opportunities.What's nextIf you want to join a company that can offer you exciting work & excellent progression opportunities then send in your CV to Myles 0117 926 9530.