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8th Mar

Application Support Engineer

— Industry leading technology

  • Exciting, growing company with excellent offices.
  • Fantastic professional development & progression opportunities.
  • Excellent bunch of people & a very supportive environment.

Application Support Engineer with a keen desire to learn and progress needed to join a growing and very successful tech business in Bristol. You'll be joining a high performing and hardworking team who genuinely care about what they do. They are looking for someone who shares their work ethic and wants their technical skills to be pushed & in turn develop!

What skills you'll be needing

  • It's essential that you have experience supporting internal and /or external software applications, in a similar 1st/2nd line support role.
  • You'll need to be excellent at detecting errors and troubleshooting them quickly. 
  • Any experience with SQL, Active Directory, Citrix XenApp 7.x and VMware is highly beneficial.
  • Bonus points if you have worked with Genesys Software or within a Contact Centre solutions environment.
  • You'll be expected to have a keen desire to learn & continuously develop your technical skills.

What you'll be doing

As an Application Support Engineer, you will be responsible for providing 1st & 2nd line support to the company's internal applications, as well as offering support to their customers. The company provides multichannel contact centre solutions to customers such as Marks & Spencer's, Three & many more, so customer service needs to be nothing less than excellent. You'll be working across a range of applications and will be trained on a variety of different technologies, including Genesys.

What you'll get in return for your talents

You'll be joining a very supportive, friendly & sociable team who really look out for each other. The offices themselves are impressive and the atmosphere is second to none. Everyone who works there really feels a buzz around the growth & future of the company and the company are sincere advocates of internal progression and development opportunities.

What's next

If you want to join a company that can offer you exciting work & excellent progression opportunities then send in your CV to Myles 0117 926 9530.

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Who's managing this role?

Myles Hickman

Myles Hickman

— Recruiter Developers & Technology

Infrastructure & Support jobs

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