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20th Jun

Client Services Director

— Specialist Marketing Agency

Location:
Bristol
Type:
Salary:
£On Experience
  • Join a specialist marketing agency based in the heart of Bristol. 

  • Fantastic portfolio of clients within the healthcare sector.

  • Lead a small and talented client services team. 

This specialist marketing agency are doing great things, the clients are happy, the work is growing and they have developed a cracking reputation for delivering brilliance across all channels, from large scale CMS driven design and build, UX projects, web apps and campaign led projects.  Well established and already successful, you’ll be a visionary that can lead, support and enjoy supporting the business through their next phase of growth and development within the pharmaceutical and healthcare market. 

What you’ll be doing

As Client Services Director you’ll naturally take the lead with clients from day one, a roster of inspiring healthcare and pharmaceutical brands, to which the agency primarily provide advertising and marketing led expertise across websites, app development, planning, creative, content and campaign led projects.  You’ll lead a small client services team from the front, supporting, nurturing and continually developing to support the delivery of best in class and award-winning work. 


You’ll have a strong focus on business development and bringing even more clients into the business by leading new business initiatives i.e pitching and working closely with their key clients increasing profitability and size of the accounts. This as an opportunity to take an already established agency and play a lead role in driving their growth strategy forward. You’ll gain a deep understanding of the business plan and bring your own vision, in turn onboarding new clients into the agency and ensuring success and growth is achieved from the outset.

What experience you’ll need

  • You’ll be an agency experienced Senior Account Director, Group Account Director, Business Director or Client Services Director with an integrated approach. 

  • You’ll have ideally gained your experience within an advertising/ marketing agency.  

  • A proven background of supporting, developing and leading a client services team from Account Executive, Account Manager, Senior Account Managers up to Account Director level.

  • You will possess a strong understanding of pharmaceutical and healthcare marketing – there’s every likelihood you’ll be heading out of London and looking for a progressive career move in the South West. 

  • The gravitas to hold senior-level relationships, building trust and buy-in from the outset. 

  • Financial and commercial management, confident across budgeting, forecasting and invoicing. 

  • A strategic leader with a brilliant track record in onboarding new clients and upselling to existing to maximise potential. 

  • Strong communication skills, a natural relationship builder with the commercial acumen to drive and increase profitability. 

What you’ll get in return for your talents

The satisfaction that the clients and projects you’re managing each day are genuinely making a positive impact on the world! And of course, a competitive salary, good benefits package to include holidays, course/conference access, regular socials/company nights out and lunches, retro games room (classic PS, Wii), Friday beers, Spotify playlists, limitless cake and ping pong.  

What’s next?

If you’re an agency experienced Client Services Director who is ready to help take this agency to new heights, send your CV over to Chloe at ADLIB right away to be considered for this opportunity. 
 

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Who's managing this role?

Chloe Jakeways

Chloe Jakeways

— Recruiter Agency & Client Side Marketing

Agency Client Services / Agency Planning & Strategy / Agency Project Management jobs

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