Head of Delivery and Support

• Innovative Agri-tech Start-up.
• Pioneering sustainable agriculture techniques with future sector growth in-mind.
• An opportunity to make a significant impact to future food systems internationally.

Working in central Bristol, you would be part of an ambitious and purpose-driven team who work within the sustainable agriculture sector. This is a senior management role for someone who wants to grow a team within a new department. You will be responsible for the delivery of sustainable agriculture products and the ongoing support to customer projects across the UK and internationally.

What you'll be doing:

• Growing and supporting a team within a new department. With your team you will deliver products in an organised, safe, and timely manner.
• Integral member of the senior management team, including meetings, provision of logistical information and contributing to high-level decision making. You will work closely with both the founding team and the Board
• You will oversee bespoke customer hardware and software product delivery for concurrent projects throughout the UK and internationally. This will include post-delivery support.
• You will organise and oversee the delivery and success of customer projects from client relations to production, assembly, installation, and after-care. You will communicate realistic installation timelines and provide important logistical information to commercial, product and financial personnel.
• In charge of designing and building customer support and maintenance teams alongside working with key strategic partners.
• Devise and oversee long-term delivery strategy and ensure its’ success.
• design and implement strategies to deliver profitable ongoing operations, maintenance, and customer support services.
• Build and maintain positive and trusting relationships with all customers, subcontractors, and suppliers.
• Manage products on-time and on-budget whilst ensuring all operational processes and supply chains are true to the core values of the business.

What experience you’ll need to apply?

• Senior team management with proven experience of growing and supporting a team.
• Technical engineering project management experience, with experience in high value complex system project management.
• Degree-level in operations management or relevant field, or extensive relevant professional experience.
• Awareness of working within CDM and other applicable frameworks.
• Experience maintaining environmental principles throughout a project or supply chain, such as ISO 14001.
• Long-term professional experience in an operational position, with knowledge of systems engineering and construction projects and transferable skills to the farming sector.
• Knowledge of engineering procurement and construction contracts.
• Excellent written and verbal communicator. Able to manage internal and external relationships in a personable and supportive manner, with proven excellent customer services skills.
• Experience reviewing legal documents and able to draft them with legal support.
• Desirable: Experience in the Greenhouse sector.

What you’ll get in return for your experience:

You will get to work in a fast-paced, and environmentally conscious start-up in central Bristol. Hybrid and remote working options available. Your office space will be a world-class horticultural research facility with a casual and open feel. Working within a team of ambitious and impact-driven team who are responsible, caring, and focused on sustainability. Competitive salary benefits (pension contribution, 33 days holiday, cycle to work scheme, and more).

Diversity and Inclusion:

The company fully promotes diversity and inclusion. All candidates from a range of backgrounds should be encouraged to apply.
What’s next:

For more information or to apply, apply directly to this advert to speak with Imogen Turner.