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4th Apr

CRM Manager

— Forward-thinking Financial Services Company

Remote/Cardiff, UK
  • CRM Manager for a forward-thinking financial services brand
  • Remote role with flexi-hours and occasional travel
  • Great benefits package

We are looking for a CRM Manager to join a multi-award-winning financial services company on a 12-month FTC basis. This company is truly leading the way when it comes to forward-thinking investing, providing simple and inexpensive solutions for their customers. As CRM Manager, will join a dynamic team and oversee the CRM activity, ultimately improving the customer journey. If you have experience in a similar CRM Marketing position and would love the sound of this opportunity, we would love to hear from you!

What you’ll be doing

  • Create targeted campaigns and deliver communications using their new CRM System
  • Developing and implementing customer journeys
  • Refine and optimize campaigns to ensure maximum value
  • Inspire and maintain confidence in customers during key moments in the financial sector space
  • Work alongside internal teams including Brand, Digital, Product, and Data, delivering integrated multi-channel campaigns
  • Reporting on CRM channel campaign successes and areas of improvements

Experience you’ll need to apply

  • Experience in a similar CRM Manager position with experience in managing a small team
  • Solid understanding of campaign management tools, workflow creation, data selection, and segmentation for personalised and targeted campaigns
  • Can advise on communication strategies and messaging to drive effective results
  • Analytically minded and able to gather and communicate insights from data in a logical manner
  • Knowledge within the financial sector is a bonus!

What you’ll get in return

24 days holiday BHs, training, and development opportunities, flexi-hours and remote working with occasional travel, annual bonus of up to 20% (pro-rata), matched pension scheme, private medical, and much more!

What’s next?

If you have experience in a similar CRM Marketing position and love the sound of this opportunity, please contact Charlotte at or apply right away!


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Who's managing this role?

Charlotte Farnworth

Charlotte Farnworth

— Recruiter Client Side Marketing

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