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23rd Jul

Lead Digital Journey Executive

— - Friendly, Flexible Insurance Company

40,000 - 50,000
  • One of the UK’s largest insurance companies.
  • Friendly, sociable environment.
  • Sitting in a new internal team.
A great opportunity to understand a buyer’s journey across their websites. You’ll be drawing insights and making recommendations as to how to improve a customer’s experience. The role is all about knowing a customer’s journey from a digital perspective! Would you want to be a digital specialist?

What you’ll be doing
As a Digital Journey Executive, you’ll be working to understand more about how to improve a customers experience on the website. Whether is buying products or simply not engaging, you’ll look to understand more about the customer’s and how you can approach them.

You’ll be working to improve the website and presenting strong recommendations back to the stakeholders before working yourself! You’ll be delivering best in class insights, analysis, data and measurement that positively impacts the customer journey and consequentially the business performance.

You’ll bring together the digital and offline data to create insight around where they could improve and what needs attention and highlight opportunity.

What experience you’ll need to apply
  • Experience with Google Analytics
  • Experience with SQL
  • Bonus for Python and R
  • Knowledge of digital marketing principles (SEO, PPC)
  • STEM Degree or experience with digital analytics
  • Experience Analysing a digital/website/customer journey
What you’ll get in return for your experience  
A base salary of up to £50,000 plus bonus and an excellent benefits package with up to 50% off their insurance products.

What next?

Please get in touch with Tegan with an updated CV today. Don’t hesitate to call/email with any questions.
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Who's managing this role?

Tegan Fenn

Tegan Fenn

— Recruiter Insight & Analytics

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