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12th Aug

eCommerce Account Manager

£30000 - £40000
  • Join our award-winning eCommerce agency as an Account Manager.
  • Work with high-growth online retailers for a record-breaking team.
  • Remote, hybrid or office based working available.

Are you excited to work closely with online retailers, using your knowledge and expertise to combine with their targets creating growth and development? We're currently on the lookout for account managers at all levels who are proactive, well organised and innovative to find the right solutions for our growing list of high-profile clients. Having over 10 years of eCommerce experience, our client provides outstanding consultancy, innovative solutions, straightforward advice and exceptional results.

What you’ll be doing

Joining one of the best and fastest growing client services teams in the UK, you'll be a great communicator who easily solves complex problems whilst putting the client first and making sure all their needs are met. You'll work closely with other account managers, the support manager and the development team, as well as the performance marketing team on full-service clients and cross-sell services where possible.

Being involved in daily standups with your dev team to ensure your work is on track and identify any problems or risks. You'll work closely with the support manager to pre-empt any problems or maintenance and act as a point of escalation for any urgent problems. You'll share ideas and ensure resources are managed efficiently with other account managers. Keeping closely in touch with your clients to provide regular updates and discuss upcoming plans and work with industry partners to discover new technology to give yourself and your clients an advantage over any competition.

Applicants of all experience levels will be considered, with salaries dependant on experience from £30k to £40k.

What experience you’ll need

  • 3 years+ of digital account, project or ecommerce management experience
  • Experience using magento or similar platforms
  • Excellent communication skills and the ability to communicate technical problems easily
  • Great organisational skills
  • An eye for attention to detail
  • Ability to work under pressure and to tight deadlines
  • An understanding of paid marketing and Google Suite
  • Ability to prioritise workload for yourself and others

What you’ll get in return for your talents

You'll be part of a growing team for a competitive salary. Remote or hybrid role and flexible working options, 23 days holiday (+ bank holidays) with added holiday days for every year of employment. Early-finish Fridays, personal development plan with continuous training bdget. Annual bonus and annual performance-related pay reviews. Regular industry events, conferences and exhibitions, experience days, nights out and award ceremonies. Discounted gym membership, select supermarkets, retailers, restaurants and cinemas. Birthday, employee of the month and length of service rewards.

What’s next?

If you’re looking to get involved in some exciting projects at this cutting-edge digital agency, please apply via this advert, or contact Jingwei Zhou at ADLIB Recruitment ASAP to be considered.

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Who's managing this role?

Jingwei Zhou

Jingwei Zhou

— Recruiter Product & Agile Delivery

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