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19th Jul

CX Designer

— Health & Wellbeing App

Location:
Remote / Flexible
Type:
Salary:
Upto £50k
  • Help launch a new flagship health and wellbeing app for a top brand.
  • Part of a new but growing team with fantastic progression opportunities.
  • Enjoy great benefits including 28 days holiday ( BH), annual bonus, enhanced parental leave and remote working.


We’re looking for a CX Designer to join a well-known brand and help launch a best-in-class health and wellbeing app.

What you’ll be doing

You’ll be joining the team at an exciting time; right off the back of rebranding their health proposition and launching a new app experience which is where you’ll focus your efforts.

Part of a small but growing team you’ll initially be the only designer, but you’ll have the opportunity to grow a team down the line (should you want to). You’ll be in great company, working closely with an experienced head of proposition with an impressive, entrepreneurial background.

As a CX Designer you’ll take a holistic view of design and work closely with other teams to understand how users move between different touch points, whether product, service or the wider brand ecosystem. Your role will involve creating a wide range of artefacts from journey maps to service blueprints, personas and lo-fi prototypes. You’ll also be user and stakeholder facing, facilitating workshops and running user testing sessions.

Working for a sizeable brand doesn’t mean corporate; you’ll be part of a progressive culture that puts D&I, flexible working and real career progression at the heart of the business.

What experience you’ll need

 

  • A deep understanding of UX Design but wider appreciation of multi touchpoint customer experience.
  • Confident producing a wide variety of design artefacts including journey maps, service blueprints, personas and lo-fi prototypes.
  • Comfortable conducting research and running user testing programmes.
  • Great people skills; whether talking to users or senior stakeholders across the business.
  • Any experience in health and with native mobile applications desirable.


What you’ll get in return

Benefits include 28 days holiday bank holidays, an annual performance related bonus, upto 12% contributory pension, private healthcare, volunteering / charity days, 24/7 mental wellbeing support, Linkedin learning, enhanced parental/adoption leave and more. You’ll also enjoy working for a genuinely flexible employer with remote work on offer.

What’s next

Please apply with an up to date CV and any supporting case studies or portfolio pieces.


 

 

 

 

 

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Who's managing this role?

Sam Firth

Sam Firth

— Head of Design User Experience & Design

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