You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.
Client Engagement Director
— Amazing experience design agency that works with big brands and is known for the fantastic culture!
- Help develop client relationships, understand needs and transform organisations.
- Work within the London Financial Services pod and be the key contact for a large insurer.
- Immerse yourself in the world of UX and Financial Services with collaborative working and strategic leadership.
- Travel to clients based in the UK, Europe and beyond.
We’re working with a long-standing ADLIB client that specialises in UX experience design consultancy. We’re seeking an experienced Client Engagement Director to work within the London Financial Services pod alongside the Pod Lead, Principal Consultant and Senior Project Manager to bring together your understanding of client needs with the knowledge of skills and services in the UX experience design space. We need you to have at least 3 years’ experience within a similar role, with clear evidence of your success.
What you’ll be doing
You’ll be working in the London pod and lead the relationship with a large established key account (a large insurer) alongside supporting new business activities and sharing best practice and professional growth with your client services colleagues. You’ll be working collaboratively with Project Managers, UX Consultants, Designers and Front End Developers to shape projects and manage time scales.
You’ll be leading on setting the growth strategy for established key accounts and new accounts, while working closely with Strategists & Consultants to build a pipeline of work from existing relationships and new target clients while creating proposals and converting them in to sales. In addition, you’ll be developing and negotiating high value commercial arrangements with clients, so you’ll need to be confident and experienced in doing this. There will also be some travel with this role as your clients will be based in the UK, Europe and beyond.
What experience you’ll need to apply
- You’ll be an evangelist for user-centred design and have experience working on user centre design projects
- Experience of managing a portfolio of clients with a diverse range of client sizes/types/relationships
- You’ll be able to demonstrate an awareness of the UX field
- You’ll have fantastic sales, communication and negotiation skills
- You’ll have gravitas and amazing presentation, written, verbal and persuasion skills with the ability to hold a room and tell compelling stories
- You’ll have a minimum of 3 years’ experience in a similar role, with evidence of your success
- You’ll have a solid track record of building a sales pipeline, converting opportunities and growing accounts
- Ideally, you’ll have experience working within the financial services or other regulated sectors
- Experience in managing and meeting financial targets
- Experience of working with senior level clients to identify opportunities
- Degree educated
What you’ll get in return for your experience
You’ll get to work for an organisation that really looks after its staff, has a fantastic culture and working environment and has some really great employees. The culture is made up of an incredible, diverse range of people that have access to continuous training, which will support both your individual needs and business ambitions. You’ll also get a great package with 25 days holiday, benefits including a smartphone, a cashback healthcare scheme a pension plan contribution scheme a MacBook and other kit as needed.
If you’re immersed in all things UX, design experience and financial services and have at least 3 years’ experience in a similar client engagement role, then I’m keen to chat! Please apply with a short summary of why you are a good fit for this role and send your most up to date CV. If you have any questions, I’m free to chat on 0117 926 9530.
This job has now been filled but you may be interested in:
— Innovative Advertising AgencyLocation:Central LondonSalary:£30-40kDynamic Ad agency in Central London. Data-driven approach. Luxury clients. This is a new and critical role within a vibrant, forward-thinking advertising agency, which affords the opportunity to contribute to both the client business and the development and evolution of the agency. You will join a successful media team and lead on media buying, in addition to championing their beliefs of innovation, honesty, and transparency. What you’ll be doing This role will see you supporting paid media deployment through highly targeted audience insight and analysis across a broad range of platforms including (but not limited to) PPC, social media and display. Day-to-day, you will contribute to strategic decisions in integrated campaign delivery, providing advice to stakeholders on the business case for campaigns, in line with their objectives. Furthermore, you’ll understand data strategy and help to define technical requirements aimed at improving the management of data internally and externally. It’s an unconventional role and ideal for someone who has an interest in the possibilities of pushing the boundaries of media buying and the future of marketing in the shadow of data, data privacy and artificial intelligence. You will be joining an integrated team of channel experts and generalists, led by the Managing Partner, and be responsible for championing the changing world of media, its usage in the modern world and its integration into marketing. What experience you’ll need to apply At least one year’s experience in a biddable media buyer position across either social or PPC. An inquisitive mind and strong communication skills (written and verbal). Stand as a credible subject matter expert for media buying and data driven marketing. Strong mathematical skills and an analytical mindset. Willingness to learn how to use or write Google Analytics, Tableau, SQL, R, SAS and Advanced Excel. An interest in understanding how media buying is achieved and how the algorithms work. Self-motivated and entrepreneurial in spirit. What you’ll get in return for your experience A salary of up to £40k is on offer, alongside an enviable business culture, client-list and location. Please enquire for further info. What's next?This is an urgent requirement, so please get in touch with your CV ASAP to be considered.
— SAAS ProviderLocation:Central LondonSalary:Up to £75kDevelop Salesforce solutions for a range of clients. End-to-end implementation. Tech for good, flexible working and stock options. This client is a growing tech company who have recently received an investment of £5 million and have significant plans to grow in 2019. They are a tech for good scale up and offer an ethical and empowering mission with as much focus on innovation as any commercial tech business. They require an experienced Salesforce Consultant to work with clients on end-to-end implementation. What you'll be doing As a consultant, you will gather requirements from clients and create prototypes of how Salesforce will work, translating desired business outcomes into Salesforce with a focus on Lightning Component. This will require testing, validating and ensuring UI feasibility. As this is a client-facing role, you will manage workshops and client expectations throughout technical builds. What you'll need to apply Minimum of 3 years' experience in Salesforce development End-to-end implementation experience Lightning Component development experience preferred Ability to engage stakeholders and communicate technical details Agile or similar methodology What you'll get in return for your experience A salary of up to £75,000 plus a range of benefits including work from home up to 2 days p/week. What's next Please get in touch with Scott with and up-to-date CV today.
— 3 month contractWork on an exciting service design project for a well known brand. 3 month initial booking but potential to extend. London based, within the end client offices. We’re looking for a Senior UI Designer to join one of our long standing agency clients on an important project. This particular role will be based on site with their client in London. What you’ll be doing The agency has been called upon by the client to lead on all experience design (UI, UX, research and strategy) for an exciting new project; to transform one of their core service offerings. Currently customers interact through a combination of physical and digital touchpoints in what can be a disjointed and inefficient experience. The client has a beta version of a new product that should help to drastically improve the service for customers, this is the first iteration and has already provided a lot of learnings. The goal is to test and iterate the service ahead of the full public launch. The UI designer will work closely with a UX specialist and embed within the clients internal teams to deep dive into core design patterns, create the identity for the service and roll out a new design system. What experience you’ll need to apply Highly skilled in user interface design. An expert user of the Adobe Creative Suite as well as modern design packages like Sketch. Good stakeholder management, able to embed within an organisation and collaborate with all people from all backgrounds. Previous experience of creating design systems and scalable design solutions. Any exposure to service design projects a bonus. A good user centred design process, iterative and test driven. What you’ll get in return for your experience The initial contract is for 3 months but could extend. What's next? Please apply with an up to date CV and portfolio or selection of case studies.
— Exciting app based business!Location:LondonSalary:£42k-£48kWork on an exciting and innovative app. Strategy development and digital content creation. Global campaign development in both the UK and South Africa. We are working with an exciting mobile app-based business based in London to appoint an experienced Marketing Manager. You’ll report to the Global Campaign Director based in South Africa and be part of a global campaign that’s due to go live in May 2020. What you’ll be doing You’ll be in charge of strategy development, roll out and execution management as it relates to all paid media initiatives and digital content. Characteristically you will be passionate and creative with an existing supplier network in place and be able to seamlessly take over the day to day marketing management for the large May 2020 Campaign. With you doing this successfully, the campaign director will be focussing on growing and nurturing key strategic relationships and partnerships. You’ll be working on research opportunities (events, marketing, brand ect) and manage the project on basecamp and google drive. You’ll also be responsible for media bookings and coordinating the process including booking the space and developing the materials for the campaign director to sign off. You’ll oversee all projects, marketing collateral, write web copy, complete social media checks, and plan and execute events. What experience you will need to apply Strategic marketing campaign experience PR and communications strategy planning experience Events planning Degree or equivalent in Marketing, Comms or project management Tech skills i.e Google docs, Basecamp, Skype and Dropbox Experience working within an App-based business – highly desirable Hands-on marketing experience from within a Tech business - highly desirable You’ll need to be able to travel to South Africa a few weeks at a time during the month of October. What you will get in return for your experience You’ll get a salary in line with your skills and experience and the chance to work for a vibrant up and coming App based business with long term security and huge potential. You’ll be supported where needed and get the chance to travel to South Africa a few weeks at a time throughout the month of October each year. What next If this sounds like your perfect next role, please get in touch for a chat & send your CV in response to this advert.
— Incredible benefits & work environmentLocation:LondonSalary:£28k-£32kBroad integrated projects. Respected not for profit brand. Modern open office space. I’m looking for an experienced Creative Artworker to join a well-known not for profit brand in central London. It’s an integrated role, with a host of print & digital projects to get stuck in with. This is a fantastic opportunity to be part of a growing in house creative team. What you’ll be doing Joining the existing in-house creative team (in some seriously impressive offices!), you’ll work closely with the Creative Director whilst collaborating with designers, copywriters & project managers to name a few. You’ll be tasked with delivering creative artwork across a plethora of online & offline channels to the highest of standard, but most importantly on brand. Being a creative artworker role there will be a conceptual element, so you’ll be no stranger to making suggestions and putting new ideas forward. You’ll also be technically competent with meticulous attention to detail as you’ll be the last person to proofcheck on all artwork that leaves the studio. What experience you’ll need to apply Previous experience in a creative artworker role. Had experience working in a creative agency or in-house brand. Incredible attention to detail. A portfolio bursting with previous projects across a multitude of online and offline channels. Friendly and approachable. Ideally have an interest in the charity/not for profit sector. Solid working knowledge of Adobe Suite. What you’ll get in return for your experience As well as joining a wonderful brand you’ll receive a salary circa £28k-£32k. 30 days holiday (+8 additional bank holidays!), family benefits, 10% pension and a variety of training and development options. What's next? Sound good? Apply today with your CV & portfolio and we can discuss in more detail.
— digital and creativeLocation:LondonSalary:£50kLead a brand new team Enjoy a modern, flexible culture. Take a career step with opportunities to train and develop My client are a household name social enterprise with a sophisticated digital product team consisting of development, design and product staff, they are investing in a new agile delivery team to own the roadmap for digital and creative products whilst working closely with both teams. What you’ll be doing You will be leading a team of 3 delivery managers and wrking cross functionally with creative leads, product staff and the wider team to make sure thye are meeting key deliverables, coordinating people across various product teams with adaptable methods and processes for project flow and efficientcy. What experience you’ll need to apply Expert knowledge of agile principles and processes as well as Kanban. Proven experience of delivering multiple products in line with an overall product roadmap and strategy. Excellent versatile stakeholder manager skills.. Strong knowledge of digital products- web, mobile- as well as experience of creative production across print, video and more. Play a big part in the direction and implementation of the delivery strategy. Management of budgets, resources and planning. What you’ll get in return for your experience 30 days paid holiday, exceptional pension scheme, excellent flexibility with working from home options as well budget for training and personal development. What's next? Please apply with an up to date CV to be considered.
— Global eCommerce BusinessLocation:London - CroydonSalary:CompetitiveCreative, fun and social culture. Fast-growing, thriving business. Huge growth potential. This is an established global online retailer and wholesaler, who specialise in well-being products. The heart of the business is the customers and they pride themselves on having exceptional customer service and solid core values. They have gone from strength to strength since starting organically over a decade ago and have created world-class eCommerce brands. They are looking for a number of Digital Marketing executives to join the team in this amazing time of growth, in particular with a strong command of the Danish language. What you'll be doingWorking as part of the broader Marketing team, you will look after the fortunes of one of the Danish websites to make sure it meets both financial objectives and the overarching global strategy. Your role will span a number of areas including Paid Search (PPC and Display), CRO, Google Analytics, Google AdWords, Search Engine Optimisation (SEO), Affiliation, Email Marketing and (Paid & Organic) Social Media management. You will be creating and implementing strategic marketing campaigns and use your knowledge and experience to buy print, television and/or radio advertising. You will need to have a good understanding of localised online buying behaviour and the ability to understand and analyse traffic, trends and be able to generate more relevant traffic using your experience of the fore mentioned key digital channels. A passion for all things digital and an analytical mind will be a massive bonus for these roles, as well as being a self-starter with ambition to grow your skill set and work with various key digital channels. What experience you'll need Experience working in Digital Marketing, hands-on rather than agency. Key areas of experience need to be PPC, Google Ads, Google Analytics, CRO, Email Marketing, Paid Social, Affiliates and SEO. Solid proficiency in the Danish language (written and spoken) is a must. Able to multi-task and manage time efficiently when working on multiple channels. Experience of Public Relations techniques (online and offline) is a huge plus. Strong analytical skills are a must. Experience in Health, Beauty or well being is good to have. What you'll get in return for your talentsThere is a competitive salary on offer here of up to £35k depending on relevant experience to the above channels. Great benefits package, Pension, monthly commission, annual bonus structure, fantastic work culture, lovely modern offices, table tennis, pool……… the list goes on!What's next? Please send through your CV for consideration and to learn more.
— Global eCommerce businessLocation:London - CroydonSalary:CompetitiveCreative, fun and social culture. Fast-growing, thriving business. Huge growth potential. This is an established global online retailer and wholesaler, who specialise in well-being products. The heart of the business is the customers and they pride themselves on having exceptional customer service and solid core values. They have gone from strength to strength since starting organically over a decade ago and have created world-class eCommerce brands. They are looking for a number of Digital Marketing executives to join the team in this amazing time of growth, in particular with a strong command of the Swedish language. What you'll be doingWorking as part of the broader Marketing team, you will look after the fortunes of one of the Swedish websites to make sure it meets both financial objectives and the overarching global strategy. Your role will span a number of areas including Paid Search (PPC and Display), CRO, Google Analytics, Google AdWords, Search Engine Optimisation (SEO), Affiliation, Email Marketing and (Paid & Organic) Social Media management. You will be creating and implementing strategic marketing campaigns and use your knowledge and experience to buy print, television and/or radio advertising. You will need to have a good understanding of localised online buying behaviour and the ability to understand and analyse traffic, trends and be able to generate more relevant traffic using your experience of the fore mentioned key digital channels. A passion for all things digital and an analytical mind will be a massive bonus for these roles, as well as being a self-starter with ambition to grow your skill set and work with various key digital channels. What experience you'll need Experience working in Digital Marketing, hands-on rather than agency. Key areas of experience need to be PPC, Google Ads, Google Analytics, CRO, Email Marketing, Paid Social, Affiliates and SEO. Solid proficiency in the Swedish language (written and spoken) is a must. Able to multi-task and manage time efficiently when working on multiple channels. Experience of Public Relations techniques (online and offline) is a huge plus. Strong analytical skills are a must. Experience in Health, Beauty or well being is good to have. What you'll get in return for your talentsThere is a competitive salary on offer here of up to £35k depending on relevant experience to the above channels. Great benefits package, Pension, monthly commission, annual bonus structure, fantastic work culture, lovely modern offices, table tennis, pool……… The list goes on!!What's next? Please send through your CV to be considered.
— Luxury Retail BrandLocation:South LondonSalary:CompetitiveLong-standing luxury brand. Competitive pay & benefits package. Warm, tight-knit culture. A luxury British retailer with over 130 years' of heritage is now opening its doors up for an eCommerce/digital CRO Analyst to join the team. This is a new hire for the business, as they look to utilise their data in a more efficient way to increase online conversions, decrease abandonment rates, and ultimately - increase profit! You will be the first hire within analytics and reporting into the Online Trader. As this is a standalone role, we're looking for a pro-active, experienced, confident individual who is going to promote best practices, and want to take the business forward in terms of the information you can get from data, and how it can be used to influence business decisions! What you'll be doing This role hasn't been entirely mapped out which makes it all the more exciting. There will be an element of adding certain responsibilities based on your experience and the tools you are able to use. You'll be confident in making suggestions to improve data capture, be that tools to use or models to put in place. You will raise relevant business questions alongside the rest of the team and senior stakeholders, and produce actionable insights. You'll be keen to get to really understand the customer base - what are they buying? Where are the up-selling opportunities? How do we engage our audience online? Getting to know your competitors will be really important to you so that you're able to keep up with trends within the industry. Your role will also see you managing the activity and relationship with 3rd party CRO partners in delivering programs relating to enhanced user experience. This role will fit nicely for someone who has solid Digital ability with a passion for data and Analytics. You will be utilising the GA platform, engaging with internal stakeholders to define and deliver output which is both analytically robust and commercially focused. Working alongside the Trading and Merchandising teams to capture Market, Competitor and Customer Insights. What experience you'll need to apply for the role Google Analytics / Adobe / IBM analytics experience. Solid A/B – MV Testing experience. Ability to use visualisation software (e.g. Tableau, Power BI, Data Studio) desirable but training offered. Excellent stakeholder management skills. Online luxury/fashion/retail experience is a huge plus. Strong Excel skills are advantageous. What you'll get in return for your experience You will be rewarded with a salary in line with your level of experience, as well as a competitive benefits package. All of these can be discussed on application. What's next? Please send through your CV for consideration and to hear more.
— Design AgencyLocation:FromeSalary:£CompetitiveSuperb opportunity for a talented Brand Strategist. Highly creative, branding and packaging agency to call home. Option to be based in either their beautiful offices near Frome or central London. Opportunities to join this brand design agency within such a high-profile role don’t come along every day. We’re searching for a brand strategist to work with a cracking portfolio of predominately FMCG and entrepreneurial clients to help drive positive change for the brands and achieve award-winning creatively led brand experiences. What you’ll be doing As a Senior Brand Strategist (fitting nicely into a team of three strategists) you’ll work across a portfolio of B2C big brand names, many of which are global FMCG leaders in their field. More than a brand expert, you’ll enjoy identifying and researching new markets, creating innovation projects which truly challenge the market and build brands that continue to grow and prosper. You’ll enjoy planning and facilitating client meetings and focus groups, leading workshops across positioning, brand architecture, innovation and naming - building the trust and admiration of clients and raising the agency’s profile. You’ll support pitch work from preparation, interrogation of briefs and deliver strategic leadership, guidance and direction across the agencies existing and prospective client base. Bringing clients on their brand journey, you’ll be confident in communicating simple, creative and inspiring insights and opportunities so they clearly understand the links between insights, inspiration, ideas and brand vision. What experience you'll need You’ll need to be an agency experienced brand strategist with a proven track record in packaging. You’ll be confident in delivering brand planning and strategy at a midweight – senior level. A demonstratable knowledge and passion for defining brand positioning, architecture, creative design strategy and associated communications. You’ll be an engaging and confident communicator, able to communicate ideas in clear and inspiring ways. You’ll have fantastic attention to detail, be a team player and lover of agency life. What you'll get in return for your talents You’ll be rewarded a competitive salary plus a generous benefits package and the opportunity to join a truly amazing creative agency that encourage autonomy and growth! What's next? If you're all about branding and are ready for your next challenge, then please get in touch with Chloe at ADLIB today to be considered immediately.
— Art Director & CopywriterLocation:LondonSalary:£65k-£80kHave your work seen by a global audience. Genuine training & career development opportunities. Exceptional office space in an enviable location. This is an exciting opportunity for a Senior Creative Team to join one of the nicest integrated agencies in London. Joining a team bursting with creativity, you’ll have the opportunity to work across a range to top-tier global B2B & B2C brands. What you’ll be doing Ultimately, we’re looking for a top-notch creative duo made up of a Senior Art Director & Senior Copywriter to expand the creative offering of an incredible integrated comms agency in central London. First things first, you’ll be joining an award-winning creative team made up of copywriters, designers, digital specialists, account managers, videographers and creative director(s) where collaboration is part of the everyday. There’s no doubt you’ll both be ideas/conceptually led in everything you do with experience across a wide range of channels and touchpoints. You'll a power duo with experience in delivering engaging creative solutions for ATL, TTL, Web & a host of Social channels. The agency work with a sought-after client list across B2B & B2C brands - so safe to say you’ll be well versed in turning your hand to a wide range of briefs in a plethora of different sectors. So if you’re a hands-on art director who buddies up with a copywriter with natural storytelling ability, this one is for you! What experience you’ll need to apply Previous agency experience in a similar role(s) as a creative duo. Be a conceptual, hands-on Art Director. Be a copywriter with natural storytelling ability. Integrated experience across a good variety of channels (Social channels are a must!). Meticulous attention to detail. An open-minded approachable character (that goes for both of you!) Ideally, have an interest in new technology/digital space. Client facing experience as you’ll be dealing with a host of stakeholders. What you’ll get in return for your experience As well as competitive salaries plus a host of additional benefits, you’ll work in an exceptional office space with views of St. Pauls Cathedral & Southbank. What's next? Does this sound what you’re looking for? Apply today with your CV and portfolio(s).
— Independent Integrated AgencyLocation:LondonSalary:CompetitiveWorking with the innovative and exciting Digital and Social Team. Paid and Organic Senior Social Media Manager role. Brand new role due to agency expansion. This is a new and exciting opportunity to join one of Londons brightest integrated agencies. Joining a team filled with the best in the business, youll have the opportunity to work across a range of top-tier global B2B and B2C brands. This Senior Account Manager role is a mixture of Paid and Organic Social Media working agency side, optimising the amount of traffic driven to client sites through Social Media channels. What youll be doing Youll be working within the Digital team, reporting into the Account Director. In your day to day youll be working on all things Social - Paid and Organic, from planning, implementing and running the campaigns to writing and planning budgets. Working with clients in both the UK and internationally, you will also monitor and report on campaign performance whilst representing the company in an articulate and professional manner. Google Ads and Google Display Network experience are also essential for this role and you will use your experience to help mentor and support more inexperienced colleagues. What experience youll need Social Media management experience in agency side, focusing on campaigns. Experience managing the Social campaigns across LinkedIn, Facebook, Instagram and Twitter. Monitoring and reporting on campaign performance. Able to plan Social Media campaigns across multiple channels. Experience in managing budgets and multinational Social Media campaigns. Google Ads certified and experience with Google Display Network is a must. What youll get in return for your talents? On top of a very competitive basic salary, the successful individual will also benefit from a fantastic working environment, excellent long-term career opportunities and a highly competitive range of benefits. These guys offer regular internal and external training (at all levels), 360 reviews, personal development plans, health and dental insurance, flexible working, and plenty of company socials. What next? Please send through your CV to be considered and to hear more details.