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Head of Client Services
— Renowned Digital Agency In The West Midlands
- Lovely opportunity for a Client Services Director / Head of Client Services to join a growing digital agency based in the West Midlands.
- Perfect opportunity for a seasoned Senior Account Director/Group Account Director who is ready to take the next step to a CSD position.
- Salary up to 60K and fully remote working option available.
This is a brilliant role for an experienced Client Services Director / Business Director to join a well-respected digital agency based in the West Midlands, where you'll drive success in many guises across the business.
What you'll be doing as a Client Services Director:
Leading a small, but growing, account management and delivery team you'll take the lead growth role in getting under the skin of an established client base spread across multiple sectors, driving relationships and growth across the portfolio. You'll oversee the operations of the agency, ensuring that processes are being met, deliverables in place and having overall responsibility for the commerciality and output of the agency. You'll also look at the current set up, review how things are running and be able to implement processes from ways of working and agency service offering, with the ability to drive change and achieve great things.
Commercially you'll ensure the team work cohesively and effectively as a unit, engaged into the businesses vision, the clients work they are producing and essentially achieving strong commercial outcomes.
What experience you'll need as a Client Services Director:
- Senior experience gained within a digitally led, marketing or communications agency with a strong emphasis on digital and Ecommerce.
- It's likely you are currently Group Account Director, Client Services Director, Business Director at the moment- either way we want to hear from you.
- An engaging and collaborative approach to work, team orientated and commercial.
- They are after a natural leader, not only for their clients, but also for their account handlers and project managers; somebody who will work effectively ensuring a cohesive approach.
- Experience in nurturing talent and developing excellence and best practice.
- A confident approach in new business, developing opportunities to expand existing clients and connect with new clients.
- Credible digital experience from website design and build through to digital campaigns i.e. emails, social, content, SEO and PPC.
What you'll get in return for your talents
A salary in the region of £40k - £60k, the agency is based in the West Midlands but you have options work in whatever way suits you. so a fully remote option is available.
Please get in touch with Theo @ ADLIB for a confidential chat.
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