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27th Apr

UX Researcher

— 12 Month Fixed Term Contract

Upto £55k + bonus
  • Great benefits including bonus scheme, contributory pension and good holiday allowance.
  • 12-month maternity cover contract.
  • Flexibility and home working throughout.

We’re looking for a UX Researcher to join a well-known and well-loved financial services brand. This is a maternity cover contract for 12 months, currently remote but when restrictions allow some office-based work, likely to be around 1-2 days a week but this is flexible based on need.

What you’ll be doing

In this role you’ll be joining a centralised team that focusses on delivering digital excellence to customers. You’ll work closely with a team of fellow Researchers, UX Designers, Optimisation Specialists, Innovation Experts and in-house Developers.

The business has always had a strong focus on the customer, so you’ll be joining a team that understands the value of putting the user first. However, you will be connecting with stakeholders of all kinds, running workshops and research programmes with those that already understand what you do, as well as new teams that might not. You’ll be working with a pro-active team that strives to build understanding and practice across a large and complex organisation.

What experience you’ll need to apply

  • Previous experience in a research focussed UX role.
  • Comfortable shaping research programmes and leading research activities.
  • A good understanding of and experience in both qualitative and quantitative research.
  • Plenty of experience in usability testing.
  • Confident facilitating empathy and discovery workshops.
  • Great people skills, able to collaborate with and educate people of all backgrounds in research practice.
  • Experience in analytics tools like Google Analytics, Decibel insights would be great.

What you’ll get in return for your experience

You’ll be joining a business that has over 50 years of experience in its field and ranks in the Sunday Times top 25 best places to work. You’ll also be joining a brand that’s investing in climate positive research and sustainable technologies for the future. As for benefits you’ll enjoy 25 days holiday (increasing with service), a bonus scheme, a employer contributory pension scheme, share plan and discount on products. You’ll also enjoy flexibility and the opportunity to work from home throughout the FTC.

What’s next

Please apply with an up to date CV to be considered.

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Who's managing this role?

Sam Firth

Sam Firth

— Head of Design User Experience & Design

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