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14th Feb

Application Support Analyst

— global technology business

Location:
Wilthshire
Type:
Salary:
£30K - £40K
  • Global e-commerce business, large scale digital tech transformation.
  • Receive excellent training and dedicated R&D time. 
  • Collaborative environment, outstanding progression and development opportunity.

One of the UK’s most innovative & rapidly growing technology businesses is looking for 1st/2nd Line Support Engineers to join their support team in Wiltshire. You’ll be responsible for providing 1st/2nd line support to users across multiple sites on a host of in house applications.

What skills you’ll need

  • Previous experience in a 1st or 2nd line application support role.
  • Ability to document and communicate issues effectively.
  • Experience supporting applications. 

What you’ll be doing

As a key member of the application support team you’ll be responsible for 1st/2nd line support for a suite of in house applications. You’ll take ownership of requests and incidents logged by the local Service Desk, as well as monitoring tasks across the other sites. Working closely with various internal teams to help coordinate changes to business processes and software configurations such as managing updates, reporting maintenance issues, testing prototypes and providing training when necessary. This role offers excellent training & career progression opportunities with a well reputed global giant. 

What you’ll get in return

This is an incredible opportunity to join a global giant working in a friendly and collaborative environment. On top of a competitive salary of up to £40K, this role will offer you long term progression, excellent training and development, access to courses and conferences alongside a generous benefits package. You can expect 27 days holiday, bonus, health options, pension scheme, free parking, on-site sports centre and more.

What’s next?

Sounds good? Send your CV to Ellen (01179 269 530) now for more info!

 

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Who's managing this role?

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Ellen Davies

— Recruiter Developers & Technology

Technology, 2nd / 3rd Line Support jobs

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