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User Experience Research Lead
— Formalise User Research For Global Tech Brand
- Define user research for a highly respected technology brand.
- Collaborate with international UX and design specialists.
- Enjoy flexible working, generous holiday, company bonus scheme and a fantastic modern working culture.
Were looking for a UX Research Lead to join an international technology brand in Wiltshire. This role will be responsible for designing a user centred research programme for the brand on an international level.
What youll be doing
As UX Research Lead youll report into the head of UX and be responsible for designing and joining up a formal user research process for the business. Currently research is done through a combination of ad hoc guerrilla testing, remote testing and lab based usability trials as well as A/B testing and surveys but does vary from team to team.
This role will be sat amongst a wider digital experience team but will be the first hire focussing on progressing user research for the brand. The role will work on the companys main website, their various international marketplaces, social channels and customer facing mobile applications.
This role will interact with many teams across the business so stakeholder management will be key; were looking for an out and out user research specialist. The ideal candidate will be someone from a product environment and who has worked at a senior level; someone with hands on user research experience but ultimately someone comfortable leading on process, practice and with the ambition of growing a team.
What experience youll need to apply
- Previous experience at a senior level within a user research role.
- Evidence of delivering quantitative and qualitative research for digital products and services.
- Fantastic stakeholder management experience; a good communicator and able to collaborate with a wide variety of skill sets.
- Comfortable presenting recommendations and delivering reports to senior members of the business.
- The ambition to build a proposition and grow a team.
What youll get in return for your experience
In return for your experience youll join an exciting business at the bleeding edge of digital and physical technology. Youll be given the scope to grow the user research proposition and grow a team. Benefits include flexible working, a competitive salary, company bonus and generous holiday.
Please apply with an up to date CV and supporting doc showing user research for digital products and services.
This job has now been filled but you may be interested in:
— Innovative Corporate OrganisationLocation:Bristol/ SwindonSalary:£60KWork with cutting edge technologies. Enjoy a modern, flexible, start up culture within a corporate employer. Fun, friendly and supportive agile environment.We area major corporate business with an ethical focus on the user and their digital experience, we pride ourselves on being the UK’s most trusted customer brands. There has never been a better time to get involved with our digital team as we continue to produce cutting edge web and mobile products, cutting edge customer solutions and improve the user journey to be more simple, accessible and transparent.What you’ll be doing We need a user centric design expert to join our accomplished design experience team and play a leading role in our fast paced agile work flow.What experience you’ll need to apply Previous experience at a senior level within a UX related role. A portfolio that shows both process and discovery methods as well as visuals. Be an experienced researcher and tester. Have some experience in the design domain, not high fidelity but able to work up sketches, wireframe and prototype your ideas. This is aversatile role but you’re research and planning skills are key! Well-developed stakeholder management skills and ability to work within a cross functional agile environment. The ability to work with a range of industry standard tools software/ tools and language Have a real passion for user experience and the industry as a whole.What you’ll get in return for your experience Flexibility is a big part of what makes our team tick with split time between Bristol and Swindon as well as options to work from home. You will be subject to performance bonuses also which we can discuss following application and we are a leading corporate when it comes to staff benefits such as pension, insurance and rewards from our partners.What's next?Please apply with an up to date CV and portfolio to this advert