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eCommerce Executive

True Grace

  • Location Warminster

  • Type Permanent

  • Salary £25,000 - £30,000

New role into the business due to growth.

Ethical purpose-driven company.

Great company culture.

eCommerce Executive – True Grace
About True Grace
True Grace are makers and purveyors of scented candles and other beautifully perfumed goods.
Making scented candles over many years for some of the world’s most respected brands, Philippa and Roger Biles founded True Grace in 2003 to celebrate their love of fine fragrance and make use of their wealth of knowledge. Their vision has always been to pay homage to the best that England has to offer, using traditional techniques and materials that don’t cost the earth. From a stall in Portobello market in West London, True Grace became renowned for wonderful home fragrance and was soon stocked by department stores and lifestyle shops across the globe.
Sustainability is at the heart of everything we do at True Grace. From the ingredients in our formulations, to the refill bottles made from 100% recycled materials, to our factory shop fittings made from recycled wood, we make every decision with the conscious intent to tread lightly and minimise our footprint. 
About the Digital Marketing Manager role

As the eCommerce Executive, you will closely with the marketing manager and oversee the day to day running of both the B2B and B2C eCommerce websites and any maintenance. You will be responsible for uploading and launching of products as well as updating promotions and sight imagery to make sure it aligns with the season ranges.
You will take ownership of all new product launches, sourcing all relevant information and making sure they are launched on time. You’ll continuously run reports on the performance of the websites, monitoring customer behaviour and report this back to management and optimise where accordingly.
The company also trades across marketplaces and so the eCommerce executive will manage those in order to drive sales.
What experience you’ll need to apply

  • Previous experience in an eCommerce related role
  • Demonstratable experience merchandising and campaign management
  • Experience with analytical software
  • Knowledge of CMS/eCommerce platforms
  • Marketplace experience would be desirable – ideally Amazon
  • Strong working knowledge of analytics software
  • Highly organised with ability to prioritise and adapt
  • A real team player with the ability to build and maintain relationships both internally and externally

What you’ll get in return

  • Competitive salary in the region of £25-30k, depending on experience.
  • 25 days holiday + bank holidays.
  • Join an ethical and sustainable business who genuinely care for people and planet.
  • Play a key role in contributing to the success of a well-established and independent direct to consumer brand.

What next?
We have chosen to work with our friends at ADLIB who are managing the recruitment process for True Grace. As a B Corp, they are well versed in attracting the best candidates that have the right skills and experience, combined with the desire to work for a business driven by purpose and a want to make a positive impact on society and the planet.
Please note that any candidates that approach True Grace directly will be forwarded to ADLIB for consideration.
Inclusion and equality
Here at True Grace, equal opportunity runs through every aspect of the business. We are creating an environment where a diverse mix of talented people want to work, do their best and share in our journey for the long term. We’re building a team that represents a variety of perspectives and backgrounds, as we believe that the more inclusive we are, the better and more innovative our work will be. We strive to be a workplace where everyone feels empowered and can be their authentic selves.