Infrastructure Ops Engineer

A FinTech company with an industry leading product is looking to hire Infrastructure Ops Engineers (at mid-senior level) to join their growing team in Coventry. Over the last 20 years this company have been on a mission to champion progress and innovation in schools, bridging the communication gap between schools, students and parents. They’ve shaken up the industry and are proud to be a partner to thousands of schools across the UK, helping to streamline their operations and improve engagement with parents.

What you’ll be doing

Joining a brand-new service ops team, this role plays an integral role in the provision of support escalation for on-premise and cloud systems across the group of businesses. It’s primarily a Microsoft / Windows environment; you’ll support internal customers with service requests and escalated IT support / NOC incidents, documenting all work in their service management system. You’ll take accountability for BAU operations across the group’s hosted SaaS applications, which includes reviewing, identifying and improving existing IT processes and regular system upgrades. The role reports to the Infrastructure Ops Manager and is primarily on-site, though you’ll be able to adopt a more hybrid approach once settled into the business.

What experience you’ll need

• Proven background in Infrastructure Engineering, within Microsoft / Windows environments.
• Well-versed in supporting VMWare ESX environments.
• Knowledge of public cloud technologies, preferably Azure / AWS.
• Advanced understanding of Active Directory configuration & support.
• Familiar with database support, preferably SQL.
• Windows server & desktop management expertise.
• Microsoft web service admin expertise.
• Clear communicator and solution-oriented in approach.

What you’ll get in return for your experience

On top of a salary in line with your experience, you’ll receive 25 days holiday plus bank hols, a company matched pension scheme, life assurance, option to join their private health scheme, flexible hours and more. The company offer hybrid working and are open to a conversation around what this looks like, but ideally you’ll spend around 3-4 days a week in the office. The company take a proactive and ongoing approach to learning, with regular knowledge sharing sessions and access to online training. It’s a friendly, collaborative culture and you’ll be at the forefront of innovation within the FinTech space.

What’s next?

Please send your CV to Becca to find out more about this awesome opportunity!