Hargreaves Lansdown

Scaling User Centred Design for the UK’s number 1 investment brand

  • As part of a major digital transformation the UCD team was looking to scale up in user research, content design and UX design.
  • We placed 10 senior practitioners in 5 months across UX Design, User Research and Content Design.

  • Working closely with the Hiring Managers and internal recruitment team at Hargreaves Lansdown, we created a co-branded recruitment campaign and headhunt search focussed on bringing seniors into the team. We continue to support them as the team grows.
All cases studies

"As a content design lead with a rapidly scaling team, I recently needed 3 experienced senior content designers asap - and luckily I got to work with Sam. He took the time to understand my team, and how we work as content designers and ux writers in our specific working environment. Sam quickly found outstanding candidates, and made my busy days easy by organising interviews, setting up calls, ensuring I had information and details quickly and without hassle. Especially helpful was that Sam had clearly taken the time to get to know each candidate - he understands all the UX skillsets including all the various aspects of content design, and could also help me understand each candidates’ background, a bit about their character and preferences. That meant I was able to have meaningful conversations with him about fit and capability, which helped me make hiring decisions. I was able to hire 3 amazing content designers in about 3 weeks."

Marisela Chapman

Content Design lead

Hargreaves Lansdown

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