Design: People, Work and Engagement Survey Results

In our recent People, Work and Engagement survey for the design sector, we asked a series of questions to better understand what’s important to people across the industry.

As part of this survey, we take a closer look at ‘Working Patterns,’ where we unravel the frequency of remote work, delve into preferences for hybrid models, and explore the challenges encountered along the way.


View full survey results


Working Patterns

Here is a summary of our key findings:

  1. Pre-Pandemic to Post-Pandemic Shift: Before the pandemic, only 12% of adults reported working from home, but by 2023, this figure peaked at around 40%, indicating a significant shift in working patterns.
  2. Hybrid Working Dominates: In the survey, over half of respondents (52%) reported working in a hybrid model, with 40% working fully remotely. In-house designers tended to do more remote work compared to agency designers.
  3. Preferred Working Arrangements: When asked about desired working arrangements, 56% preferred some days in the office per week, with two days being the most popular choice. However, 30% opted for fully remote work.
  4. Employer Trends: While many clients offer fully remote working, the majority of design teams we recruited for in the last year offered hybrid working.
  5. Flexibility and Diversity: Employers offering flexibility can attract a more diverse pool of candidates, especially those with niche skillsets or located away from talent hubs.
  6. Challenges of Remote Work: Creating a fair and supportive remote work environment requires careful consideration of documentation, tools, processes, and communication. Many companies are still refining their long-term remote work policies.
  7. Individual Preferences: Remote working preferences vary, but the option to work remotely remains a top priority for many designers.

For a more in depth analysis and additional sections, view the the full People, Work and Engagement survey results.

If you’d like to hear from us about future surveys and more industry insights register your interest here.

Written by

Head of Design Recruitment

User Experience & Design Recruitment

View profile

Sam Firth