CRM Planner

CRM Planner/Strategist.
Bristol Based Agency.
Work with an iconic portfolio of brands.

My client is an innovative marketing agency based in the center of Bristol. They specialise in delivering comprehensive Customer Relationship Management (CRM) solutions to a diverse range of clients. Their team is passionate about creating meaningful connections between brands and their customers through data-driven strategies and personalised communication.

Job Description:
Are you a strategic thinker with a passion for customer relationships? My client is seeking a talented CRM Planner/Strategist to join the team in Bristol. As a CRM Planner/Strategist, you will play a crucial role in developing and implementing effective CRM strategies that drive customer engagement and loyalty.

Responsibilities:

• Collaborate with clients to understand their business objectives and customer profiles.
• Develop comprehensive CRM strategies tailored to clients’ needs and objectives.
• Utilise data analysis to identify customer insights and segmentation opportunities.
• Create customer journey maps and touchpoint strategies to optimise the customer experience.
• Work closely with cross-functional teams to implement CRM campaigns across various channels.
• Monitor and analyse campaign performance, providing insights and recommendations for optimization.
• Stay updated on industry trends and emerging technologies in CRM.

Qualifications:

• Proven experience in CRM planning/strategy or a similar role within a marketing agency.
• Strong B2C/consumer background.
• Strong analytical skills and proficiency in data-driven decision-making.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Familiarity with CRM tools and platforms is a plus.

Benefits:

• Competitive salary based on experience.
• Health and wellness benefits.
• Hybrid Working.
• Opportunities for professional development and growth.
• A vibrant and collaborative work environment in the heart of Bristol.

How to Apply:
If you are passionate about creating impactful CRM strategies and thrive in a collaborative environment, I want to hear from you! Get in touch with Theo at ADLIB to find out more.