Head of UX & Design

We’re looking for a Head of UX & Design to lead the design team of a top digital agency. You’ll be joining a studio with a long history of creating, delivering and supporting exceptional digital experiences.

Playing a key role in the leadership team, you’ll help steer a super engaged and ambitious studio that’s continually reaching new heights, whether that’s awards, client wins or exciting new projects.

What you’ll be doing

• Lead, mentor and inspire a talented multi-disciplinary design team.
• Direct and oversee the delivery of high-quality, innovative design work, supporting as a practitioner when needed.
• Create a positive studio environment, encourage collaboration, growth and great design thinking.
• Take ownership of pitch processes, proposals and client workshops, use storytelling to communicate design, help win new business and grow existing accounts.
• Represent the studio at industry events and online, maintaining a strong thought leadership profile.
• Partner with senior leadership to help shape strategy, identify opportunities and evolve the agency offering in a fast-changing world.

What experience you’ll need to apply

• Extensive experience in creative, strategic, and client-facing roles within agency or digital product teams.
• Hands-on digital creative leadership, supported by an impressive portfolio, strong visual design expertise, and confident workshop facilitation.
• Strong client relationship skills, able to independently manage and grow accounts with plenty of experience in effective stakeholder engagement.
• A passion for design and technology; interested in the industry, building a public profile and representing the agency at events and online.
• Proven business development ability, with a strong track record in pitching, crafting proposals, and securing new business.
• Bring pace and adaptability, able to prioritise effectively, respond to changing needs, develop ideas and concepts.
• Commercially minded, experienced in strategic business planning, consulting, and managing high-value project budgets.

What you’ll get in return for your experience

• Hybrid/flexible working, with ~2 days in the office per week.
• 24 days holiday (including Christmas closure) plus additional leave with service.
• Private health Insurance.
• Mental health first aid training.
• Electric vehicle scheme & free EV charging.
• Fully subsidised personal training and weekly yoga sessions.
• Monthly get together’s and inclusive socials throughout the year.
• Paid charity day allowance.
• Professional development budget.
• A values-led environment with a commitment to ethical, sustainable practice and leaving a positive impact on people and planet.

What’s next?

Apply with an up-to-date CV along with some examples of digital projects you’ve led and delivered.