eCommerce Merchandising & Trading jobs and careers
A career in eCommerce Merchandising is all about the presentation of products or services on a website with one main goal: increasing sales, driving conversions and delivering commercial outcomes. It refers to showcasing available items in a way that entices consumer interest.
Working in eCommerce trading is all about understanding how a website is performing based on analytical data. The role involves supporting an online store with the day-to-day trading, delivering sales and conversion targets and focusing on specific platforms to consistently improve customer experience and to ensure that sales are being made by recognising consumer patterns and trends.
Why consider a career in eCommerce Merchandising & Trading?
If you have a keen eye for detail, aesthetics, analytics and strive for the success of online sales, a career in digital merchandising & trading could be very rewarding for you. It will be your job to ensure that the site has the correct look and feel, and is geared towards the target audience based on customer insight and trading information.
What a career or job in eCommerce merchandising and trading may entail…
As an eCommerce Merchandiser, you’ll upload products, services and offers through the content management system, review the way they’re positioned on-site and work collaboratively to make decisions on the presentation of products on each page and category.
For example, as an Online Merchandiser, you’ll likely report to an Online Trading Manager and your role would involve making sure that products are showcased on the website in the correct manner. This involves accurate imagery, content and specifications, ensuring that the customer can find the necessary information on the site.
As an Online Trading Manager, your role will usually require an understanding on how a website is performing based on analytical data, and provide recommendations for how products should be placed on the website to improve this performance. Other responsibilities could involve promotion cycles based on seasonal factors and underperforming stock.
Typical role titles include
Online Trading Executive
Online Trading Manager
Web Trading Executive
Web Trading Manager
eCommerce Content Executive
Head of Online Trading
Digital Merchandising Manager
Career progression example
Online Trading Executive
Online Trading Manager
Head of Online Trading
Head of eCommerce
At an entry level, Junior/graduate eCommerce Merchandisers on average will be earning between £18k-£25k. At the mid-level you’d be looking to earn £25k-£35k and seniors would be looking to earn £40k+.
Is it right for me? The skills it takes...
To succeed as an eCommerce Merchandiser, you should have a great understanding of website design, CMS management, copywriting, SEO, general digital marketing and customer behaviours.
What qualifications does it take?
You will usually need a relevant foundation degree, diploma or higher within a relevant analytical subject such as: marketing, business studies, communications or mathematics.
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— Global Lifestyle BrandsLocation:Bristol / remoteSalary:Up to £30kWork with exciting lifestyle brands on a global scale. Innovative eCommerce agency, passionate team. Huge career development opportunities. Flexible and remote working. This eCommerce consultancy is disrupting the digital scene in Bristol with a unique way of partnering with lifestyle brands. This business prides itself on becoming a genuine extension of their partner's in-house teams and offering their staff real flexibility and remote working options. This is truly a people-first, forward-thinking business. As eCommerce Executive, you will work as part of a talented and collaborative team across varied projects from merchandising to acquisition, working with established retailers looking drive their next stage of growth. What you'll be doing This is truly an end-to-end role that will focus on supporting the eCommerce team in delivering trading strategy through effective merchandising, website optimisation and content creation. No day will be the same as you’ll be working across an exciting portfolio of brands getting stuck in with everything from SEO, marketing emails, setting up promotions, creating assets for the site, website management via Shopify and more. You'll work at pace and relish the opportunity to work on the full customer journey for a range of lifestyle brands. What's not to like? What experience you'll need Have worked in an eCommerce focused role working across trading, merchandising or marketing. Huge passion for eCommerce and an interest in lifestyle brands would be great. Familiar with cloud based project management tools such as Trello, Slack and Google Docs. High attention to detail and accuracy. Excellent interpersonal skills to manage partners and work closely with colleagues. Strong communication skills. What you'll get in return for your talents There is a competitive salary on offer up to around the £30k mark, as well as a host of benefits including flexible and remote working, generous holiday allowance, impressive training and development opportunities, a beautiful office space in central Bristol to work from if you wish (you'll only be required to be there on Tuesdays for trade day), brand discounts, unique socials and more. The team's business plan and way of working with their partners is very unique too, so this is an excellent environment to grow your skillset. What's next? Get in touch with Hannah to hear the finer details on this one.
— - Global Engineering FirmLocation:WiltshireSalary:35,000 - 45,000High Calibre Business. Innovative Technologies. Reporting to Global Direct Analytics & Insight Director. A great opportunity to join a global engineering firm who are innovative in everything they do and working with modern technologies. They are currently going through a team expansion thanks to an investment in their Analytics team. The company have the ambitious goal to double their staff load over the next few years, why wait to get involved? What you’ll be doing As an eCommerce Analyst you’ll be working in a growing team with innovative technologies. Your role will involve providing analytics, insights and reports to the eCommerce & Digital teams to help them further shape the company’s websites. You’ll also have the opportunity to utilise the suite of analytical tools the company are using, supporting daily meetings and insights and work with the director to deep dive into data. What experience you’ll need to apply Experience with Google Analytics Experience with SQL Strong skills telling a story with data Stakeholder management & communication skills Experience within an Analytical or eCommerce role What you’ll get in return for your experience A base salary of up to £45,000 plus bonus and an excellent benefits package including 50% off products! What next? Please get in touch with Tegan with an updated CV today. Don’t hesitate to call/email with any questions.
— Premium brandLocation:CheltenhamSalary:Up to £26kNew role focused on driving Marketplace success for a premium brand. Start up with a beautiful office space and fast paced culture. Huge career development opportunities. This premium fashion brand are making waves in the industry with their strong eCommerce and Marketplace presence and are now looking to add to their thriving team. This is a brand new role due to sustained growth, focusing on optimising sales through their Marketplace channels. With an already established presence in this area, it’s a great opportunity for someone keen to work at scale for an exciting and established start up. What you’ll be doing As a Junior Marketplace Manager you will take the brand’s offering on existing and emerging marketplaces to the next level. Zolando and Next are the key marketplaces right now, but as the brand expand across Europe the list will grow. As new products come live it will be key to get them onto these sites as soon as possible to ensure the range remains fully optimised and up to date. You’ll optimise everything from product descriptions, imagery, reviews and FAQs, alongside implementing special offers, discounts and promotions to drive commercial outcomes, taking into account the rules of the marketplace every step of the way. What experience you’ll need Analytical mindset, comfortable analysing large sets of data. Have managed marketplaces in an eCommerce setting. Imperative to have experience using Tradebyte. Familiar with MS Office tools (Excel and Word). Solid copywriting and editing skills. First rate communication skills. What you’ll get in return for your talents The salary for this one will be up to around the £26k mark, potentially more for the right person. This is a super fast paced creative environment, with a fab culture and talented team based in a beautiful studio in the heart of Cheltenham. What’s next? Get in touch with Hannah to hear more about this one.
— Luxury Fashion BrandLocation:Reading (direct links to London & free parking)Salary:Up to £27kHighly established retailer with huge growth plans. Exciting opportunity for an ambitious eCommerce Executive to really develop their career. Flexible and hybrid working model. This successful, luxury fashion brand has been running for almost twenty years, so you’ll be working with a highly experienced and supportive team. Having gone from strength-to-strength, online sales are now the key focus of the business, and they are looking for a talented eCommerce Executive to join the team to support continued growth. What you’ll be doing Reporting into the eCommerce Merchandise Manager, your main remit will be the day to day running of the website with Magento, so experience with this platform is preferred but not essential. You’ll be managing all products online, including setting up and trading, whilst working with the wider marketing team to ensure consistency within your messaging. You’ll be involved in supporting product releases, website content, stock availability, price updates and promotions, page merchandise and page optimisation - but you will also be involved in areas such as website performance analysis, interaction with agencies and site improvement strategies. Lastly, they need somebody analytical with a keen eye for spotting online shopping trends and keeping up to date with reviewing competition weekly and provide recommendations or learnings. You’ll also need to have a keen interest or experience within a luxury fashion environment. What experience you’ll need to apply At least one year of eCommerce Experience within a fashion (ideally luxury) online environment or similar. Experience using Google Analytics or an equivalent analytical tool. A proven track record of working with Magento (highly desirable). A basic knowledge of Photoshop and HTML. A creative person, with an eye for the aesthetic on luxury fashion. Strong communication skills and a real team player. Experience of working with external agencies. What you’ll get in return for your experience A salary of up to £27k is on offer depending on experience, as well as the opportunity to develop your experience within a premium, luxury fashion brand. A whole range of additional benefits are available, please enquire with Hannah for more information. What's next? Please send your CV to Hannah to be considered!
— Luxury Fashion Brand.Location:Berkshire / remoteSalary:£38-40kJoin a well-established, luxury fashion brand with huge growth plans. Excellent opportunity for progression and longevity. Flexible working. This successful fashion brand has been running for just short of twenty years, so they are highly established within the marketplace. Having gone from strength-to-strength, they are now seeking a passionate and creative Social Media and Digital Content Creator to join their fantastic marketing team. What you’ll be doing Working closely with the Head of Marketing, you will be heavily involved in the creation of engaging content to push across all the brand’s platforms with a strong focus on social and digital channels. Experience within the luxury (ideally fashion) industry is important, as my client needs somebody who can adopt the brands language, tone and visual aesthetic. In this fast-paced and exciting role, you will be required to develop a thorough understanding of the brand identity and target audience to create brand-aligned innovative and commercially effective digital content. Focusing on the digital and social media strategy, your main remit will be to increase brand awareness and engagement. You will need to be organised and creative, as you will be building a content plan in line with the seasonal marketing calendar. You’ll need to combine your excellent writing skills with the ability to also create engaging videos and photography to be used across all social channels and support organic traffic growth using SEO best practices. This is a hugely varied role, and you’ll need to be a real team player as you’ll also be working closely with the Comms Manager to write, review and edit content for all online channels, but also work collaboratively with the Digital Marketing Executive to manage all the social media channels such as Instagram, Facebook, Twitter, Pinterest, YouTube etc. Working together, you will develop innovative content-creation ideas of campaigns and collaborations with influencers, with the wider goal of expanding the brands social reach and engagement. Further to this, you will be supporting the creative execution of paid social media, display and programmatic campaigns to drive customer acquisition and assist the creative team with the design of promotional materials. What experience you’ll need to apply A Digital Marketing qualification is highly desirable. Strong experience in social media. Highly analytical and experienced in reporting, particularly with Google Analytics. Strong editorial copywriting skills. The ability to film, edit videos or short films. A good understanding of Illustrator, Sketch, and Photoshop. A good understanding of mail marketing, ideally Klaviyo. Excellent Communication Skills. Highly motivated, creative and hardworking. Experienced in working within the fashion industry (or similar). What you’ll get in return for your experience A generous salary of £38-40k is on offer, as well as a range of other fantastic benefits. Please enquire with Alice for more information. What's next? This is an urgent requirement so please send your CV to Alice to be considered ASAP.
— Cycling brandsLocation:Remote / BristolSalary:Up to £50kWork with exciting cycling brands on a large scale. Unique and forward-thinking eCommerce consultancy. Combination of strategic planning and hands-on work. This eCommerce agency is disrupting the digital scene in Bristol with a unique way of partnering with brands, working as a genuine extension of their in-house teams. As Senior eCommerce Manager you will own the trading for a selection of new and exciting brands the agency have recently acquired, focusing on driving their next stage of growth and building your own team to support with this. What you'll be doing This is truly an end-to-end role that will require a blend of strategic input and hands-on delivery across the full customer journey. Depending on the size of the project there will of course be scope to work with additional resource (internally and externally) as and when required, however a big part will be working hands-on with the eCommerce brands. Essentially sitting as an eCommerce Manager internally within the team. It's such a great opportunity for either an eCommerce Manager looking for a role with more variety, or an agency side eCommerce Account Manager looking to work client side but maintain the fast-paced nature of their day to day. Working on the in-house and partner brands, you'll look to assess areas for improvement (using analytical data on site performance) across trading, customer acquisition, conversion and retention, and drive these changes to promote growth. One day you could be focusing on eCommerce trading strategy (is the site merchandised effectively, where can I upsell similar lines to increase average order value?). The next, working on organic and paid digital channels (SEO, PPC, Paid Social, Social Media etc.), tying these in with marketing calendars for multiple partners. Or working on retention strategies through effective email marketing communications, using segmentation and A/B testing to constantly improve ROI. You'll work at pace and relish the opportunity to work on the full customer journey for a range of cool brands. What’s not to like? This is a seriously key hire for the business so get in touch today if you think you fit the bill. What experience you'll need Have worked end-to-end on eCommerce sites at a senior level with a track record of delivering strong growth. Excited by using the latest online, database and brand storytelling techniques. Gets a buzz from using data to drive strategy and enjoys seeing the amazing results it can generate. Thrives working under pressure and working with a range of characters. Commercially numerate (an understanding of Retail Maths) - able to quickly and accurately review data, revenue trends and identify logical next steps. High attention to detail and accuracy. Strong interpersonal skills, enthusiastic and approachable and able to communicate effectively with all levels of the business. Great communication skills (written & verbal) and the ability to influence. Team management and development experience would be ideal. Interest in cycling brands would be hugely beneficial! What you'll get in return for your talents The salary on offer will be up to around the £50k mark, but this will entirely depend on experience. The agency offer huge amounts of flexibility around remote working and hours, with a stunning office space in central Bristol to base yourself from if you wish. You’ll need to be in the office every Tuesday as this is trading day, other than that they’re happy for this to be a remote role. The team’s business plan and way of working with their partners is very unique, so it’s an excellent environment to develop and grow your skillset. They are a social bunch who are all passionate about the culture they contribute to. What's next? Get in touch with Hannah to hear the finer details on this one.
— eCommerce AgencyLocation:Bristol / RemoteSalary:Up to £50kForward-thinking eCommerce agency with an impressive brand portfolio. Unique opportunity to set up and develop the Marketplace function. Ambitious and talented team, huge scope for career development. Remote role, one day a week in Bristol. This agency are disrupting the digital scene with a unique way of partnering with brands… With an impressive and ever growing portfolio under their belt, these eCommerce and direct to consumer experts are in the process of building a marketplace function and they need an Amazon expert to head this up. This is a huge opportunity for someone passionate about all things marketplace to create something special. What you’ll be doing You will develop the marketplace function with the support of an established trading team, launching new products to market and managing them through their product life cycle for a range of exciting brands. Your focus will be creating and executing an effective strategy to ensure all brands perform at the highest possible level, exceeding sales targets across all categories. Day to day you’ll optimise existing listings, liaise with brands and key stakeholders, conduct competitor analysis and market research to identify areas of opportunity, negotiate and monitor promotional deals, analyse product performance, manage forecasting and more, always ensuring the proposition is as strong as possible. This is a busy and hands on role which will develop to a strategic role as you build out your team, a seriously exciting opportunity for someone looking to develop their career with a progressive agency full of experts operating at the top of their game. What experience you’ll need Proven track record managing and developing marketplaces, with extensive Amazon experience. Excited by using the latest online, database and brand storytelling techniques. Gets a buzz from using data to drive strategy and enjoys seeing the amazing results it can generate. Thrives working under pressure and working with a range of characters. Commercially numerate (an understanding of Retail Maths) - able to quickly and accurately review data, revenue trends and identify logical next steps. High attention to detail and accuracy. Strong interpersonal skills, enthusiastic and approachable and able to communicate effectively with all levels of the business. Great communication skills (written & verbal) and the ability to influence. Team management and development experience would be ideal. What you’ll get in return for your talents The salary on offer will be up to around the £50k mark, but this will entirely depend on experience. The agency offer huge amounts of flexibility around remote working and hours, with a stunning office space in central Bristol to base yourself from if you wish. You’ll need to be in the office every Tuesday as this is trading day, other than that they’re happy for this to be a remote role. The team’s business plan and way of working with their partners is very unique, so it’s an excellent environment to develop and grow your skillset. They are a social bunch who are all passionate about the culture they contribute to. What’s next? If this sounds like you, please get in touch with Hannah today to find out more.
— A leading supplier in technology and resourcesLocation:NottinghamshireSalary:Competitive- A leading supplier in technology and resources Flexible working opportunities. Join during an exciting period of Digital Growth. An opportunity to work with industry leaders. This is an exciting role for a Digital professional with previous experience in merchandising looking for their next career move. As the Digital Merchandiser, you will be delivering the merchandising strategy to generate the highest possible conversion across your portfolio across multiple websites. What you’ll be doing You will be responsible for executing a promotional strategy to cover deals, offers, and price points, ensuring that you are putting the customer at the center of everything you do, analysing shopping trends and behaviours. Having high-performing sites within search results is a vital part of revenue, therefore, using conversion rate optimisation tools and external agency support to increase key trading metrics such as AOV, retention, recruitment as well as conversation rate will fall under your remit. Working with the digital acquisition team and third-party agency, you will be setting and delivering a strategy that ensures the website is best optimised to improve and maintain visibility and contribute towards increased revenue. Overall, you will be supporting the Digital Trading Manager to plan, develop, and deliver the digital trading strategy in line with the overall digital strategy, wider marketing promotional plan, and business aspirations. What skills you’ll need to apply At least 4 years of experience working in either a digital or merchandising role within eCommerce. Experience in increasing key engagement and conversion metrics through CRO program. The ability to manage senior stakeholders and negotiate priorities and manage dependencies. A passion for visual merchandising with knowledge of web analytic tools to identify opportunities. Experience with working with SEO embedded throughout daily BAU workstream. To be an excellent communicator, communicating with a diverse set of stakeholders, knowing how to adjust delivery to suit the audience. Work well within a multi-functional team. What you’ll get in return for your talents This role is offering a competitive salary, along with flexible working, performance-related bonuses, and private medical care. What’s next? Please submit your CV to email@example.com for more info and to be considered!
— Huge Brands - RemoteLocation:Bournemouth / RemoteSalary:Up to £30kNew role in a talented team due to sustained growth. Play a key role in the eCommerce team optimising multiple sites. Amazing culture and flexible working with the option to be fully remote or base yourself in a stunning office. This is a brand new role with an exciting eCommerce power house which has cropped up due to continuous growth on a large scale. What you’ll be doing Your role will focus on the optimisation and maintenance of product data across three websites. You’ll work closely with Buying on key site merchandising to support trading activity and drive traffic and conversions, and similarly with Marketing to increase product sales by recommending bestsellers, managing product visibility, and preparing categories for marketing campaigns. Day to day you’ll get stuck in enriching data across all three sites, managing new product launches, optimising content, building the customer journey, managing promotions, analysing stock and recommending product lines to go into site-wide and category specific sales and more. This will be a fast paced role suitable for a mid-weight Merchandiser with a solid grounding in eCommerce, or a junior looking for their next step up. With an amazing product range, award nominations for their fast growth, an awesome culture, fantastic training and career development opportunities, newly refurbished kitted out offices and the option to work fully remotely, this really is a really great business to be a part of. What experience you’ll need A strong understanding of eCommerce and Merchandising is essential. Experience in working with Microsoft Excel or Google Sheets is preferred, but they will also provide training to really hone and improve your skills. Familiarity with an eCommerce backend system and Google Analytics. Outstanding organisational skills, ability to multitask and demonstrate awesome attention to detail. Logical thinker with strong analytical skills. Commercial acumen and strong communication skills. Adaptability and flexibility as well as the ability and willingness to learn. A positive outlook with a strong ‘can-do’ attitude. What you’ll get in return There is a competitive salary on offer, entirely dependent on experience, but around the £22-24k mark for a junior and £25-30k for a midweight candidate. Benefits are generous, including 30 days holiday, training and development opportunities, childcare vouchers, flexible working hours, a remote working allowance, beautiful offices, free parking and much more! What’s next? Drop Hannah a line to hear the finer details on this one.
— Global Fashion brandLocation:CheltenhamSalary:Up to £21kJunior role with an exciting eCommerce brand, perfect for a grad looking for an opportunity in fashion. Start up with a beautiful studio space and fast paced culture. Huge career development opportunities. This premium fashion brand is making waves in the industry with their strong eCommerce presence and are now looking to add to their thriving team. This is a brand new role due to sustained growth, focusing on supporting the eCommerce team to deliver an outstanding customer experience. What you’ll be doing Day to day you will work closely with the eCommerce, customer service and logistics teams to support their operational and logistical needs whilst also supporting the wider eCommerce business achieve their impressive growth plans. No day will be the same, you’ll get stuck in with everything from dealing with queries on social media and email platforms to placing orders and tracking existing orders, informing customers of the benefits of products, processing returned items, assisting with marketplace admin and much more. This is a really great opportunity for a self motivated grad with a passion for all things fashion and eCommerce to develop their skill set and make a real impact to a global brand who are really going places. What experience you’ll need First rate communication skills. Proficient with the use of Outlook and Microsoft office programmes Working knowledge of Shopify would be ideal. Experience within luxury fashion and retail logistics would be beneficial. You’ll have a can do attitude and an agile approach to all aspects of the role with the ability to juggle multiple tasks at any one time. Articulate with a commercial acumen and strong stakeholder management skills. You’ll have the confidence to liaise with a variety of departments and personnel at all levels of the business. What you’ll get in return for your talents The salary for this one will be up to around the £21k mark. This is a super fast paced role in a highly creative environment, with a fab culture and talented team based in a beautiful studio in the heart of Cheltenham. What’s next? Get in touch with Hannah to hear more about this one.