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4 jobs found
  • 26th May

    Technical Client Success Director

    — Affiliate Marketing Network

    Location:
    Bristol
    Type:
    Salary:
    £40-50k
    Link between clients and technical integration team.  Manage API integrations from a strategic POV. Opportunity to lead a team.  Reporting to the COO, the Technical Client Success Director will be responsible for all strategic business integrations and lead the customer success team. What you’ll be doing  You will gain a comprehensive understanding of the business’ products, platform and tracking. Leveraging customer knowledge, existing technical expertise and affiliate marketing insights, you will work with your team to ensure overall adoption of the company’s solutions, to drive greater business value and customer satisfaction. You will own the implementation and adoption of new features related to the company API to drive performance. You will develop strategic long-term relationships with a portfolio of new and existing partners who require technical support. You will ensure processes are in place so that all clients are connected with the right resources for assistance and provide a structure of escalation points, to resolve unexpected issues and technical related queries in a timely manner.You will be responsible for delivering both internal and external technical documentation for the business including but not limited to; Integration manuals, API guides, technical support material. The role will also require you to support the Sales lead and Global Head of Growth with RFP’s and technical related specs.What experience you’ll need to apply Previous experience describing and explaining web based technologies and forms of communication. Technical integrations experience, and a detailed understanding of web- based technologies including but not limited to HTML, JS, RESTful APIs.  Excellent written and verbal communication skills, and an ability to convey technical aspects to a non-technical audience. Strong presentation skills and the ability to encourage and drive adoption of products being developed with key partners. Ability to effectively lead a team and develop strong relationships with internal and external stakeholders. Experience driving cross team collaboration with a positive and proactive approach to solving problems.  An understanding of affiliate marketing and how an affiliate network operates is highly advantageous.  Prior experience from SaaS, Software and Web application-based industries is also preferred.  What you’ll get in return for your experience  You’ll receive a salary of £40-50k, DOE, alongside some fantastic company benefits.  What's next?Please send your CV to Rina for consideration.  
  • 14th May

    Digital Project Manager

    — Award Winning Agency

    Location:
    Bristol
    Type:
    Salary:
    Competitive
    Exciting opportunity to play a key role within the digital project management team. Variety of high-profile clients to work with at this successful digital agency. Beautiful offices in central Bristol, commutable from Bath, Cardiff, Chippenham or Cheltenham. Do you have a penchant for web build projects? Are you fascinated by the digital landscape? This is a chance to join an award-winning agency in the role of Digital Project Manager. What you’ll be doing You will be a key part of the digital projects team, providing support to ensure that all projects run smoothly and without hitch! Reporting into the Delivery Manager, you will work closely with other Project Managers, Account Managers as well as tech and creative teams, managing complex development projects around web builds, integration and fulfilment whilst offering superb client management and ongoing support. This is a superb opportunity to be part of a multi-award-winning agency who continue to grow through successful projects with exciting clients, known as one of the best agencies in the UK for their work. What experience you’ll need You will have had a taste of agency life and working in a similar role now whether that’s in a Project Manager, Digital Producer or Senior Account Manager with hands on experience of complex development projects. You’ll need to be a confident communicator, hands on approach to problem solving and ensuring that things keep running smoothly. Comfortable in a fast paced, Agile environment managing multiple tasks simultaneously. You will be ambitious and driven, and a passionate about a career within a great digital agency who are really going places. As a communicative and confident stakeholder manager, you’ll utilise your previous experience to keep everyone informed along the way, obtaining buy-in and sign off for briefs, ensuring everything runs smoothly from inception to delivery. Comfortable with excel and different software systems and tools. You will be passionate about the digital world and understand the full development lifecycle. Naturally you’ll be extremely organised, ensuring projects are being delivered on time and on budget and everything runs like clockwork. Eager to be part of a friendly and sociable team with a family mentality. What you’ll get in return for your talents In return you can expect a competitive salary dependent on your experience. Furthermore, you will be part of an agency that devotes a lot of time, money and effort into developing your career including paid for training courses, qualifications and career progression. This agency is performing very well and offer the chance to play a key role in their continued success. What’s next? If you’re looking to get involved in some exciting projects at this cutting-edge digital agency please apply today.
  • 1st May

    Product Owner

    — Top Digital Agency

    Location:
    Manchester
    Type:
    Salary:
    DOE
    Join one of Manchester’s top digital agencies. Enjoy a varied client base and impressive product portfolio. Access top industry certifications and great learning and development opportunities. We’re looking for a Product Owner to join one of Manchester’s top digital agencies. What you’ll be doing In this role you’ll be joining a specialist digital agency that provides digital startegy, design, build, integration and optimisation. You will bring product vision and value to a client base that spans the health, e-commerce, financial services and technology industries, amongst others. As a Product Owner you will be involved throughout the entire project life cycle; from concept to delivery and support. Working closely with clients from the very beginning you’ll run and facilitate workshops in order to understand business requirements, ambitions, pain points and user needs. During build you’ll define sprint goals and prioritise and manage the development backlog, ultimately ensuring client and business goals are met throughout the process. You’ll support your clients with UAT, run product training sessions and identify additional opportunities through your consultative approach.  As for the team, you’ll be working closely with an experienced group of project managers, Developers, QA’s, UX and design specialists. The agency has multiple locations so although you’ll be the only product owner in this particular office you’ll be part of a wider community of product specialists and a bigger agency group. What you’ll need to be considered Previous experience as a Product Owner, Business Analyst or a similar role. Confident working throughout the whole development lifecycle. Comfortable working with stakeholders at all levels, getting value from senior conversations and valuable business insight. Be resourceful, able to make the most of client insight and research. Previous experience in running client workshops. Experience of working closely with developers as well as UX and design specialists. Consultative in your approach; able to spot opportunities in customer roadmaps, product enhancements and training. What you’ll get in return for your talents You’ll be joining one of Manchester’s leading digital agencies that has earnt some exceptional industry certifications. The business is well known for investing in its people and for providing great training and development opportunities to staff. In this role you’ll be owning the product vision for an important new client for the business.
  • 3rd Apr

    Software Project Manager

    — Big projects, Top Software House

    Location:
    Bristol
    Type:
    Salary:
    £40-55K
    Lead high value projects with household brands and digital businesses. Agile development projects, multiple sectors. Friendly, sociable and progressive environment. One of Bristol's true success stories are still growing fast and need a talented Software Project Manager to join their passionate team.  If you enjoy project managing the delivery of large software, web and app projects then this is definitely one for you! What skills you'll be needing Experience of managing large web and software development projects from end-to-end (budgets of £500K+). Significant experience of working in an agile/Scrum environment. You'll need experience of budget, scoping, scheduling, risk, issue and change management. Fantastic communication skills, the ability to work in a friendly professional manner achieving buy-in from customers and the respect of the development team. A strong technical knowledge perhaps gained from previous experience as a developer or academic studies. What you'll be doing As Software Project Manager, your core responsibility will be to run and manage a portfolio of software and website projects ensuring that client and in-house teams work together effectively.  They need someone who is able to keep to tight schedules and budgets using agile methodologies.  This will include managing budgets, identifying, creating and managing risk registers and issue logs, managing change requests, resource planning and status reporting to stakeholders.  You will be required to support the sales teams in bidding, tendering and presentation activities as well as help to focus on the financial benefits for clients and the business. They have just won a number of high value, long term projects; its an exciting time for the company and a great opportunity for a talented Software PM looking to put down roots in a quality driven software house. What you'll get in return for your talents Alongside the job satisfaction of working on an interesting mix of web and software projects for a business that rewards its staff regularly, you can expect some great benefits and incentives too.  There's a competitive salary (£40-55K), annual bonus, paid staff events, access to Agile training/certs, cycle parking and showers, pension, health plan and much more on offer here.  They have a very well positioned office near to a huge range of lunch options and a massive park.  This really is one not to be missed! What's next If this looks tailor-made for you then send in your CV to Tareek now or call in for a chat (01179269530).
4 jobs found
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