Infrastructure & Support Jobs

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9 jobs found
  • 18th Jul

    Mac Support Engineer

    — 3 Months, Central Bristol

    Location:
    Type:
    Salary:
    Up to £127.50 p/day
    Mac Technical Support - Bristol. 3 Month Initial Contract. Desktop (90% Mac/10% Windows). A Bristol based company, is looking for a 1st/2nd Line Support Analyst to work on a Mac roll-out. This role would suit a 1st/2nd Line Support Analyst, that has commercial experience supporting Apple products: Mac, MacBook, iPad etc.  What you'll be doing Supporting the rollout of upgraded Apple machines - installing new builds and applications.Working in an Apple Desktop Environment, responding to tickets/issues that have been raised and resolving wherever possible. What experience you'll need to apply for this role 1st/2nd Line Support. Mac Desktop (Advanced). Windows (Advanced). What you'll get in return for your experience The client is offering a rate of £127.50 p/day - However, all quotes from suitable candidates will be considered.  What's next? Please apply to with your most up-to-date CV and I will be in touch to discuss further.
  • 12th Jul

    2nd Line Support Analyst

    — Cardiff - 3 Months

    Location:
    Type:
    Salary:
    £15 p/hour
    2nd Line Technical Support - Cardiff. 3 Month Initial Contract. Windows, Networks, Telecoms. A Cardiff based company, is looking for a 2nd Line Support Analyst to work on a busy helpdesk. This role would suit a 2nd Line Support Analyst, that has commercial experience with: Windows, Cisco & Unified Comms. What you'll be doing Supporting a large user base accross desktop, networks and telecoms (VOIP).Working in a Windows Environment, responding to tickets/issues that have been raised and resolving wherever possible. What experience you'll need to apply for this role 2nd Line Support. Windows Desktop (Advanced). Cisco (Advanced). Telecoms/VOIP (Intermediate). Unified Comms (Desirable). What you'll get in return for your experience The client is offering an hourly rate of £15 p/hour - However, all quotes from suitable candidates will be considered.  What's next? Please apply to with your most up-to-date CV and I will be in touch to discuss further.
  • 12th Jul

    IT Network Support Engineer

    — Network Infrastructure, Telecoms & Security Systems

    Location:
    Cardiff Area
    Type:
    Salary:
    Competitive
    Progressive, service in the public sector. Large scale, single site network & telco support. High performing support team, providing a business critical function. 2nd/3rd Line Engineer needed within a national public service, responsible for support and maintenance of the network infrastructure, telecoms and security systems. With exciting career progression prospects, you will be playing a vital role within the support team.  Giving input on the diagnosis of problems, while ensuring optimal reliability and infrastructure performance.What skills you’ll need Excellent commercial knowledge of CISCO, Wireless, Skype for Business, Remote Access Systems and the Microsoft toolset (e.g. Windows OS, Active Directory). Extensive IT troubleshooting exposure (in a 2nd or 3rd line capacity). Working understanding of VOIP telecoms and mobile systems - engineering, design, implementation and support. Detailed awareness of Firewall functionality (such as Darktrace) would be advantageous. High functioning levels of self-motivation, a real ‘GSD’ mentality. Very strong customer service orientation; dealing with various end users and stakeholders. Ability to effectively prioritise tasks, while working in a high-pressure environment. Experience of working in a team-oriented, collaborative workforce. What you’ll be doing While being part of a wider support team, this role functions within a team of 3 support engineers. Playing a key part in the operations functionality, you will be maintaining and developing desktop/end user IT Systems, Network and Telecoms. To ensure complete support coverage, the team works a shift pattern, one that involves and evening and weekend on call rota.What you’ll get in return for your talents You’ll be rewarded with a competitive salary, with a generous benefits package that includes; excellent pension, 25 days holiday, flexible working options, free parking and more. You’d be joining a friendly team, who love what they do and be presented with the chance to add significant value to a well-respected organisation.What’s next?To discuss this opportunity further, send your CV to Rich or call to find out more. 
  • 10th Jul

    Infrastructure Engineer

    — Leading Tech company

    Location:
    Bath
    Type:
    Salary:
    £30-35k
    Multiple award-winning technology company. Great central location. Grow your career within a successful organization. A growing technology innovator in the heart of bath are looking for an experienced infrastructure engineer to join them. Since they started over 10 years ago, they’ve won multiple awards for their products and services and have significant growth planned over the next few years. What skill’s you’ll need Previous experience in technical support within an IT environment. Design and implementation of Linux-based systems - debian Linux preferred. Knowledge of Debian gnu/Linux, virtual machines (e.g. Kvm). Familiarity with scripting languages. Experience with LDAP. Experience of general system administration. What you’ll be doing As one of their Infrastructure Engineers, you’ll be part of a small tight knight technical working together to ensure smooth and effective delivery of all contracted services to our customers. You will use an ITIL approach to process improvement to ensure any reoccurring issues, bottlenecks or infrastructure failings are dealt with as to not affect the customer solution. You’ll liaise with third party suppliers to escalate and resolve issues whilst working with other departments to resolve other wider faults. What you'll get in return for your experience. You’ll be rewarded with a salary of up to £35,000 with training and certifications if needed, regular socials, clear career progression path, discount on products and services, excellent city-center location plus many more. What's next? Like the sound of this one? If so, please send you in your CV or contact Myles on 0117 926 9530 for more information.
  • 4th Jul

    Application Support Engineer

    — Award-winning software house

    Location:
    Southampton
    Type:
    Salary:
    £25K - £35K
    Progressive company and a leader in their field. Generous benefits scheme and flexible working options.  Central location, modern offices and collaborative work environment. An award-winning software house is looking for an Application Support Engineer to join their team in Southampton after recent expansion internally. The business has built a product which is based on employee engagement & analytics, focusing on tapping into employee experience and comparing how different teams collaborate and reward themselves. Having set up 15 years ago and now employing over 150 people, the business work with a varied client base of small and large businesses spread across the retail, telecoms and financial sectors, plus many more.  What skills you’ll need Proven background in Application Support with excellent problem-solving & analytical skills.  Significant knowledge of SQL with the ability to support MS SQL Server 2012 or later.  Excellent awareness of ITIL principles.  Good understanding of various programming languages such as HTML, JavaScript & C#.  Ability to manage & support multiple tickets from within a ticket management system at all times.  What you’ll be doing  Joining a collaborative Application Support team in Southampton, you will be supporting and resolving multiple tickets on the ticket management system, ensuring you are aware of ITIL principles at all times. You will help with the release processes across a variety of environments as well as creating technical knowledge documents to be used internally with new starters and ‘non-techie’ employees. You will be expected to maintain a high level of communication across the business and must also be flexible to work on a rota basis, with the potential of some nights and weekends a possibility.  What you’ll get in return for your experience The business offers a great range of rewards which includes 25 days holiday (plus your Birthday off!), private healthcare, life assurance, flexible working, income protection etc. You’ll also get access to their award-winning online benefits scheme, which includes discounts on travel, cinema tickets, gym discounts and even a company car programme (effectively a ‘cycle to work scheme’ but for cars!). You’ll get a breadth of training and development opportunities including access to technical courses, conferences and study agreements.  The culture is very tight-knit and in really modern offices, with all employees collaborating well and really defining a ‘social’ culture!   What next? This is a fantastic opportunity for someone looking to be their best, so give Ellen a call or send in your CV to have a chat!
  • 27th Jun

    2nd/3rd Line Support Engineer

    — Exchange, Cloud, VMWare, VOIP

    Location:
    Bridgend
    Type:
    Salary:
    £30000 - £45000
    Progressive, accredited IT support services company. IT infrastructure builds and support across the UK. Centre of excellence for integrated management solutions. 2nd/3rd Line Support Engineer needed for a nationally renowned IT services company, specialising in IT services, support and cyber security! Opportunity to join an outstanding helpdesk team, in a role inclusive of support, large project implementations and technical services. With exciting growth plans over the next few years, this opportunity offers unparalleled scope for progression.What skills you’ll need Commercial exposure of Windows Server - Microsoft Hyper-V, Exchange, Office 365 and Remote Desktop Services. Detailed understanding of Cloud Based Technologies – Cloud Hosting (server & desktop), VMWare, Storage and Clustered Server Environments. Proven experience with IT Networking – Layer 3, Veeam Backup/Replication, VOIP, Backup and Disaster Recovery. Awareness of security technologies, such as; anti-virus and firewalls. MCSA Qualification or a proven and demonstrated ability to work towards. What you’ll be doing The 2nd/3rd Line Support Engineers role will involve support and implementations across client sites. Involving elements of project management, as you will lead large project infrastructure builds and network implementations. All while working with helpdesk, handling escalations to ensure the best possible user experience.What you’ll get in return for your talentsIncredible opportunity to work for top employer offering a competitive salary. Along with outstanding progression, training & development, you can expect generous holidays!  This is a fantastic opportunity to play an integral part in an expanding helpdesk organisation, dedicated to providing excellent experiences. What’s next?To discuss this opportunity further, send your CV to Rich or call to find out more.  
  • 4th Jun

    Application Support Engineer

    — Cutting edge software

    Location:
    Bristol
    Type:
    Salary:
    £25K - £30K
    Exciting, growing company with excellent offices. Fantastic professional development & progression opportunities. Excellent bunch of people & a very supportive environment. Application Support Engineer with a keen desire to learn and progress needed to join a growing and very successful tech business in Bristol. You'll be joining a high performing and hardworking team who genuinely care about what they do. They are looking for someone who shares their work ethic and wants their technical skills to be pushed & in turn develop! What skills you'll be needing It's essential that you have experience supporting internal and /or external software applications, in a similar 1st/2nd line support role. You'll need to be excellent at detecting errors and troubleshooting them quickly.  Any experience with SQL, ETL, Windows OS, Windows Server, any programming/scripting languages, AWS, is highly beneficial. You'll be expected to have a keen desire to learn & continuously develop your technical skills. What you'll be doing As an Application Support Engineer, you will be responsible for providing 1st & 2nd line support to the company's market leading CRM platform, as well as offering support to their customers. The company have been helping their customers for over 20 years solve drive revenue through producing innovative customer experience platforms. You'll be working across a range of applications and will be trained on a variety of different technologies. What you'll get in return for your talents You'll be joining a very supportive and friendly team. The offices themselves are probably in the best working space in Bristol with regular social events, great canteen, central location, you’ll also be eligible for up to a 10% bonus, 25 days holiday and many more. What's next If you want to join a company that can offer you exciting work & excellent progression opportunities then send in your CV to Myles 0117 926 9530.
  • 30th May

    3rd Line Support Engineer

    — Microsoft Gold Partner

    Location:
    North Bristol
    Type:
    Salary:
    £30-40k
    Ambitious company growth plans - it's a great time to join the journey! Supportive friendly environment Full training and certifications included A rapidly expanding Microsoft gold partner located in North Bristol are currently looking for Service and Support Engineers to support the growth they are currently experiencing. Due to a number of new clients win and service offerings they’re seeking ambitious Support Engineers to join them at this exciting time in the company's history. What skill’s you’ll need Essential Experience and understanding of IP networking (wired/wireless). Administrative experience with Windows 10, Windows Server and Mac OSX. Supporting and administrating Microsoft Office 365 and its individual applications. Clear and confident customer service attitude both over the phone, by email and in person. Full UK driving license. Desirable Microsoft certification in the areas of: Office 365, Dynamics 365, Azure, Active Directory, server and desktop OS. Cisco certification in the areas of: Routing & switching, collaboration / Unified communications and Meraki. Practical working knowledge of administering and troubleshooting: Cisco routers and switches, Virtualization, Meraki, SIP trunking and telephony, Communications products, such as leased lines and xDSL. What you’ll be doing As a Support Engineer your role will involve working within both the support and service teams to ensure that all customer support cases are dealt with promptly, and to a high standard of customer satisfaction. You will be working with, learning about and managing the various IT products, services and solutions they offer, being predominantly Microsoft and Cisco technologies. You’ll also have the chance to get involved with project installations, onsite training and support. What you’ll get in return for your talents You’ll receive a competitive salary of up to £40,000 doe with discretionary bonus up to 10%. full training package for relevant Cisco and Microsoft technologies will be included as well. They’re a friendly group of people and anyone joining would have the chance to progress their career in a successful growing organisation. What’s next If this sounds like the role for you, hit apply or contact Myles on 0117 338 0603 / myles@adlib-recruitment.co.uk for more info.
  • 29th May

    Senior DevOps Engineer

    — Brand new role, leading retail brand.

    Location:
    Somerset
    Type:
    Salary:
    £45-65k
    Brand new position created through growth. Make the role your own and see your ideas implemented. Progressive and adaptable technology exposure spread across multiple stacks. Senior DevOps Engineer needed to join a leading retail brand in Somerset. They have ambitious growth plans over the next couple of years and plan to open another 67 stores by the end of this year. As part of this they’re also looking to ways technology can improve their business and are looking for an experienced DevOps practioner to join them. What Skills you’ll be needing Commercial exposure to cloud technologies, ideally Amazon Web Services (AWS), but will also consider Google Cloud, Azure or Digital Ocean. Significant knowledge of CI/CD (Jenkins, Bamboo, etc.) and containerisation, ideally with Docker/Kubernetes. Demonstratable awareness of various configuration, build and automation tools such as Puppet, Chef, Ansible, Salt, Selenium, Terraform etc.  Linux/Windows system administration and scripting skills   Background in building, maintaining, monitoring & scaling web/cloud based platforms. Knowledge of coding PHP and Javascript. Commercial awareness to Agile/Scrum environments and working methodologies. What you’ll be doing As a Senior DevOps Engineer, you’ll working collaboratively with project and software teams to drive the development and deployment environment and processes. You’ll be at forefront of improving their development processes, taking ownership of the design, maintenance and deployment of their dev environments using open source technology. You’ll also manage and create workflows for continuous integration, testing, and deployment.  As their Senior DevOps Engineer, you'll also key role in the testing and deployment of  thier  bespoke business systems used across the UK and Europe.  What you’ll get in return for your efforts You’ll be offered a competitive salary of up to £65,000 with bonus - 10%. This role would suit someone who wants to come in and really make the role their own.  You’d have the autonomy to make your decisions and if you’re the sort of person who enjoys designing a whole new way of working, setting best practice for the whole business and working directly with Senior Management then this would be the perfect role for you. What’s next? If this sounds like your next role hit apply! If you’d like more info on the role please an email to myles@adlib-recruitment.co.uk or call 0117 926 9530.
9 jobs found
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