Infrastructure & Support Jobs

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7 jobs found
  • 26th Jan

    Lead Engineer

    — Support students on an global scale

    Location:
    Cirencester
    Type:
    Salary:
    £60K-£75K
    Work under one of the UK’s most successful entrepreneurs Be the direction of the technology within a multidisciplinary team. Up to 4 days a week remote working. An international start-up is looking for a Lead Developer seeking a rewarding challenge. You will be working with a tech founder who has already built a company known as “one of the best places to work in the UK” aiming to take this one on the same journey. You will play a key part in supporting international students through your technical leadership within a thriving start-up. What skills you’ll be needing Highly proficient with PHP, JavaScript, MySQL, HTML & CSS. Experience using modern JavaScript frameworks such as React, Angular, Vue, Node. Experience using MVC frameworks – Laravel, Symfony, Zend You will have worked with cloud computing (ideally AWS). Creating REST API’s. Ideally you will have worked with things like Git, Grunt, Gulp and Webpack. Experience managing other developers. Be able to carry out code reviews. You will be able to spot trends in the market and implement most efficient technologies. You will have worked in an agile/scrum environment Redux and React native are not essential but a bonus. It would also be beneficial if you had experience with TDD and BDD. What you’ll be doing As the Lead Developer on this new product you will be joining a small team to guide the entire technical space. You’ll facilitate the team of engineers which includes back-end, front-end and QA. Working closely with the product owner and product designer you will contribute in all areas including hands-on development, code reviews, sprints, stand-ups, project management, security, scalability and strategy (withing your capacity). You’ll ensure architecture is fit to meet business needs, manage middleware development between back-end and front-end applications, mentor where needed, assist with design and QA, and participate in workshops addressing any key problems you may face. It’s a critical role which works closely with the founders of the company who will support you on this journey to being one of the market leading companies that supports students on an international scale. What you’ll get in return for your talents As mentioned before you will be working with one of the UK’s most successful entrepreneurs who built a market leading company from the ground up used by millions across the UK, he is on a journey for round 2 and you can be a very close part of that. In line with what has been said above with the autonomy in this role you will also receive a generous salary (£60K-£75K) 25 days holiday that can increase plus 3 days off a year for volunteering, flexible working (4 days remote), share options a good pension plus more – these benefits will be improving as the company grows with the aim to match some of the best benefits in the country. Along with the autonomy, the benefits and the general opportunity you will be on the forefront of technology working with some incredible talent. What’s next Want to know more? Send in your CV now to George - george@adlib-recruitment.co.uk; 01179269530.
  • 22nd Jan

    Service Desk Analyst

    — Exciting Business Growing Fast

    Location:
    Bristol
    Type:
    Salary:
    £22K-£27K
    Growing start up with a strategic vision. Working with the latest Microsoft digital products and top of the range Zendesk suite. Good progression opportunities. An opportunity has become available for a Service Desk Analyst to join a start-up based in Bristol. Their technology is bringing ease to the hospitality sector and their customers.They have already smashed their targets for this year, have an impressive customer base and are now scaling up for their next period of growth. This role is ideal for someone who looking to make a real impact within a fast-growing start up. What skills you’ll need Experience working on a customer facing service desk Advanced understanding of the Microsoft Office suite (i.e. Word, PowerPoint, Excel, Outlook) ITIL Foundation is desirable Ideally experience with Zendesk but not essential What you’ll be doing You will be the forefront of customer support for the suite of products that the business offers. You will be proactively managing customers satisfaction to ensure that their systems are operating efficiently. You will help develop and improve the process of the service desk. As the business grows, this role presents lots of opportunity for you to progress within the business and develop your career. What you’ll get in return for your experience  On offer is a salary up to £27,000, 25 days holiday, free fruit and you will be working with the latest Microsoft digital products and top of the range Zendesk suite.    What's next? Sound great? Send in your CV now for more info to Paige or call 01179 269 530.
  • 22nd Jan

    Technical Support Engineer

    — Ambitious Software House

    Location:
    Bristol
    Type:
    Salary:
    £30K-£35K
    Great progression opportunities Paid for certifications & qualifications Modern offices and fun working environment  A Bristol based software house is looking for a Technical Support Engineer to join their team to help support their growing number of clients. They deliver web-based solutions using Microsoft based technologies with a focus on NFP, public sector and financial services. You will be the first point of contact for clients where you will investigate and resolve any issues that come through as well as proactively working with them to ensure they are getting the best possible service. What skills you’ll need Strong communication skills are essential. Experience on a client facing service desk. Good programming knowledge (HTML, CSS, JavaScript, .NET). Content management experience. Experience supporting CRM systems. What you’ll be doing This is a technical role with a customer focus.  You should have a good understanding of a variety of technologies in order to understand customer queries and relay them to the wider team.  You will responsible for answering phone calls, queries, answering emails and logging incidents. You will be expected to diagnose and try to fix where possible then escalating to other areas where necessary.  You will ensure that any calls that cannot be resolved by the service desk are then allocated to the right team in a timely manner. You will raise awareness of any repeat incidents that happen regularly and help assist with trend analysis. If customers have reported incidents, then you will remain in contact and give them the appropriate updates.  What you’ll get in return for your experience On offer is a salary between £30,000 -£35,000, you will also receive 22 days holiday (which increases with each year of service), paid for certifications & qualifications, regular social events, subsidised parking and bike storage. What's next?Sound great? Send in your CV now for more info to Paige on 0117 926 9530.
  • 3rd Jan

    3rd Line Support Engineer

    — extensive training package

    Location:
    Cardiff
    Type:
    Salary:
    £30K-£35K
    Highly capable team. Greenfield projects. Great office space and people, free on-site parking A financial services provider in south wales are currently looking for an IT Engineer / 3rd Line support to join their expanding team. They have experienced an exciting period of growth in the last four years, nearly tripling in size and they are continuing to grow. The role has been created as part of wider Infrastructure strategy to move towards a centralised IT function and is a great opportunity for any experienced IT Engineers wanting a fresh new challenge.What skill's you’ll need Maintain, Support, Troubleshoot and Administration of: Microsoft Windows Server Operating Systems (Windows 2008 and above), Microsoft Windows Desktop Operating Systems (Windows 7 and above) Linux & Unix Administration Virtualisation technologies (Hyper-V and/or VMWare) Networking topologies, protocols & methodologies Firewalls, Switches, & Routers Telephony Systems Scripting, Automation, Workflows What you'll be doing?  As a Senior IT Engineer provide exceptional IT Service that supports the business functions through end-user service, day-to-day operational support of infrastructure and wider project initiatives, whilst maintaining a secure and stable environment. You’ll be ensuring that policies, standards and procedures are followed, projects are delivered in a timely manner, and you are upskilling yourself in appropriate technology areas.What you'll get in return? You’ll receive a competitive salary depending on your skills and experience, free parking, company pension, a discretionary bonus of up to 10%, 24 days holiday, detailed and supportive training package, regular social events and more.What's next? Sound great? Send in your CV now for more info to Paige or call 01179 269 530.
  • 12th Dec

    Senior IT Engineer

    — multi-award winning agency

    Location:
    Cirencester
    Type:
    Salary:
    £30K - £40K
    Award-winning marketing agency with client base across all industries. Exciting pipeline of projects, proactive & forward thinking IT function. Friendly & dynamic culture, no hierarchy, casual dress & beer fridge.  An innovative marketing agency in Cirencester is looking for an ambitious Senior IT Engineer to join them during an exciting period of growth. You’ll be working on a variety of projects for an incredibly diverse client base with big name brands across retail, finance, public sector and many more. Following a number of big client wins it’s a really exciting time to be joining the business with plenty to get stuck into from the get-go. This is a role that offers plenty of variety and real scope to progress and no two days are the same. What skills you’ll need Proven background in IT or in an IT Support environment. Previous experience maintaining Windows server based operating systems. Experience of Linux would be beneficial. Previous exposure to Apple Mac. A basic understanding or ability to use scripting/development languages such as PowerShell or Bash. Strong networking knowledge i.e. routing, IP addressing. SQL server management would be advantageous. Basic SQL scripting ability would also be useful. What you’ll be doing As Senior IT Engineer your focus will be to support and maintain the business’ IT services by ensuring hosting requirements are met across all departments and optimal performance is delivered by server hardware in both internal and external datacentres. Working closely with the Head of IT you’ll be dealing with a whole breadth of technologies & responsibilities from fundamental support to automating certificates across all hosting environments for example. You’ll be joining a small but proactive team and will be expected to play an active role in promoting and implementing new technologies throughout the business. Further, you will be supporting the IT requirements on various major client projects, so an ability to communicate technical issues to non-technical audiences is key. There are plenty of exciting projects in the pipeline so there will be plenty to get stuck into from the get-go. There’s real scope for you to progress in this role, immersing yourself in a forward thinking and highly technical environment. What you'll get in return for your talents On top of a generous salary, the company 'are offering 25 days holiday (plus your birthday off!), life cover, a contributory pension scheme, as well as free parking and a discounted gym membership. You’ll be based in the heart of the Cotswolds with a friendly team who go out on regular socials together, enjoy the Friday beer fridge and a breakfast buffet on a Monday.  What’ s next? Sound great?  Send in your CV to Ellen now or call in for a chat (01179 269 530).  
  • 4th Dec

    2nd Line Support Engineer

    — Excellent training and development

    Location:
    Stroud
    Type:
    Salary:
    £24k-30k
    Growing award-winning managed service provider. Work with the latest tech. Great opportunity to learn and progress your career. One of the South West’s leading managed IT service providers specializing in unified communications are looking for a 2nd Line Engineer to join them at their head office just outside Stroud. They have been supporting their growing customer base for over 15 years and operate across a broad range of sectors and technologies. What Skills you’ll need Knowledge of Microsoft Windows Server 2012-2019, MCSA ideally. Microsoft Cloud Portfolio, Office 365, Azure, Intune. Desktop operating systems (Windows 7/Windows 10/OSX). Microsoft Server Solutions, Hyper-V, SQL etc. VMWare vSphere, Veeam Backup products. Security Products, Trend Micros Anti-Virus, Firewalls Dell SonicWALL, Watchguard, Cisco ASA. LAN & WAN experience advantageous (Cisco / VPN). HP & Dell servers, desktop PCs, laptops and printers. What you’ll be doing Working within a tight-knit team you’ll take ownership of user problems, dealing with them quickly and efficiently, making sure that any complex calls are escalated to 3rd line as required. Working alongside a team of 5 other  2nd line support egnineers, you will also provide remote support across desktops & servers, back-office applications and network infrastructures. You will be responsible for carrying out the installation and configuration of new systems, ensuring that you are logging all software and hardware problems detected. What you’ll get in return for your experience  You’ll receive a competitive salary of up to £30,000, a comprehensive training package, excellent working conditions and access to industry-leading technology, fun and friendly working environment plus many more. What's next? Sound your next role? If so send your CV to Ellen or call 0117 926 9530 for a chat.
  • 4th Dec

    IT Operations Engineer

    — Hugely successful tech start-up

    Location:
    Bath
    Type:
    Salary:
    £25K - £30K
    Market leading products with global client base. Friendly & collaborative start-up culture. Access to Linux training & courses. A hugely successful Bath based tech business is looking for passionate IT Operations Engineer to join them in their central offices. They’ve gone from strength to strength over the last few years with the worldwide success of their cloud based solutions software. Following a number of exciting new client wins they are looking to grow out their Support Team. You'll have the opporunty to travel to their client sites in the US & Asia! What skills you’ll need Back-ground in a technical support role, ideally customer-facing where complex technical issues need to be effectively communicated to a varied audience. Experience supporting a Windows environment. Previous exposure to Linux operating systems, preferably Ubuntu would be beneficial. Great working knowledge of core internet technologies such as Routing, Switching, DNS, DHCP, firewalls etc. Experience creating and editing Shell Scripts, e.g. Bash, PowerShell or Python would be a bonus. An understanding of Virtualisation would also be advantageous. Any exposure to resilient and redundant file systems is a plus. What you’ll be doing Forming part of the dedicated retail software support team, you’ll be on-hand to support their diverse client-base worldwide across both Windows & Linux environments, as well as providing internal support to the wider business.  You’ll be working in shift teams alongside the IT Operations Team Lead and will be responsible for the 24 x 7 monitoring of customer software & infrastructure, providing your technical expertise to troubleshoot and resolve any issues.  You will assist with software deployment, patches and updates, ensuring your knowledge of company products & technologies stays up to date. Further, you’ll be responsible for managing the company’s internal infrastructure, fulfilling scheduled maintenance tasks & on boarding new employees. You’ll be expected to proactively contribute to the improvement of company products & services by logging customer issues and reporting any trends. This is a great opportunity to become a technical expert on a global market-leading product. If you are a self-starter with a keen interest in learning new skills there is a lot to be gained here.  What you’ll get in return You’ll be joining a company at a very exciting time; while seeing great success across the globe they have maintained their friendly & collaborative start-up culture. On top of a salary of up to £30K, you’ll receive an extra 20% shift allowance, company share options, 24 shift days holiday, company pension, cycle to work scheme & casual office environment to name a few, as well as access to Linux training & courses. What’s next? Sound good? Send your CV to Ellen (01179 269 530) now for more info!
7 jobs found
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