London / Remote
Partner with clients including Charities, Government agencies, Corporates and Start-ups.
Work on a wide range of projects and challenges from web design & build to service design.
Enjoy remote working, flexibility, 25 days ( BH) private medical and more.
We’re looking for a UX Designer to join a Digital Service Design and Development Agency based in London. Hybrid remote working available with time in the office when required or around client meetings, for this role it’s likely to be 2-3 days per week but will vary. The agency could hire someone with a bit of commercial experience with some growing to do or at Senior / Lead level. With seniority comes project leadership, more client facing work and more responsibility.
What you’ll be doing
This agency works with a diverse client base that includes corporates, government agencies, charities, and start-ups. Projects vary in size and scope so you could be working on web design and build as well as complex service design challenges.
You’ll be part of a tight knit UX team of three, but this is growing. If joining as a midweight your focus will be hands on only, for Senior / Leads you’ll need to be confident leading others.
At the Senior / Lead level you can expect to facilitate workshops with clients and get under the skin of the problems they’re trying to solve. You’ll be a great communicator and able to provide strategic insight, as well as help with pitches and proposals when needed.
At any level day to day the work will vary, you could be designing and running user research sessions, creating journey maps, service blueprints and producing low fidelity design outputs like sketches, wireframes and prototypes. Someone with experience from discovery to delivery would suit well, though depth in a certain area expected.
What experience you’ll need
Previous experience in a UX role that’s featured UX strategy, research and low fidelity design.
Any government experience beneficial.
Previous agency or consultancy experience ideal.
Great stakeholder management skills, confident running client workshops as well as pitching ideas and solutions.
Have worked on Service Design challenges in the past.
An appreciation of NNG & GDS practices.
What you’ll get in return
You’ll join an agency with plenty of opportunity to help shape things. Remote and flexible working is on offer, 25 days holiday ( BH), your birthday off, health and fitness allowance, private medical insurance and more.
Please apply with an up to date CV and portfolio to be considered.